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1stdibs
online marketplace for beautiful things
 
Design, Full Time    New York City - Astor Place    Posted: Thursday, May 02, 2019
 
   
 
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JOB DETAILS
 

The 1stdibs Product team is a highly collaborative team that creates buyer, seller, & internal product experiences for our users. We work in our office headquarters in Astor Place, New York City. As a multi-sided platform, the Product Team at 1stdibs is responsible for buyer & seller experiences across the web & app-based products, as well as a suite of web-based tools to support internal teams.

We are seeking a UX Researcher who will help teams understand user behaviors & needs by providing actionable insights that drive our business. A researcher at 1stdibs must be flexible, capable of adapting the right research methodology to fit the needs & constraints of a project while maintaining quality & rigor. The researcher will work with stakeholders to plan & execute research activities to support 1stdibs strategic initiatives & coach product teams in running discovery & usability activities.

What you'll do

  • Collaborate with product owners to understand how research can support their work, set their strategy, & prioritize their roadmaps
  • Identify the appropriate research methodology to answer different types of research questions (generative vs. evaluative)
  • Scope & execute research using a variety of methods including discovery interviews, usability testing, & surveys
  • Coach product teams on research best practices
  • Screen & recruit research participants including scheduling & managing incentives
  • Distill raw data, qualitative & quantitative, into actionable insights & opportunities
  • Present research findings & insights across teams, disciplines, & stakeholders
  • Use analytics tools to integrate user research insights & on-site behavior
  • Support the evolution of user journeys & personas

What you'll bring

  • Bachelors Degree in Human Computer Interaction, Psychology, or a related field
  • 1-2 years of experience as a UX researcher in a product environment
  • Experience with qualitative research including recruiting for & moderating interviews
  • Experience with quantitative research including building & analyzing surveys
  • Capacity to present research activities & findings across disciplines
  • Possess strong verbal, written & visual presentation skills with value placed on storytelling
  • Passion for helping teams develop user empathy

1stdibs is the worlds largest online luxury marketplace for rare & desirable objects. It has become the go-to source for the world's leading interior designers & consumers to find antiques, furniture, jewelry, vintage fashion & fine art.

Backed by Benchmark Capital, Insight Venture Partners, Index Ventures, Spark Capital & Alibaba, 1stdibs is a unique blend of expert curators & seasoned Internet executives from companies including Amazon, Google, eBay, Mlb.com, PayPal,and Twitter.

1stdibs is an equal opportunity employer. We celebrate diversity & we are committed to creating an inclusive environment for all employees.

 
 
 
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