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Twilio // platform for building messaging applications
Sales, Full Time    Atlanta    Posted: Thursday, April 02, 2020
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Because you belong at Twilio

The Who, What, Why & Where


Twilios Sales Manager ofGrowth Accounts will lead, mentor, & scale a high performing team of full-cycle sales executives focussed on closing deals covering SMB companies within North America.

  • The ideal candidate is customer focused, metrics driven, embraces a consultative sales philosophy, & is passionate about helping his/her team succeed.
  • Our customers are often application owners, software engineering leaders, product managers, entrepreneurs, & line of business owners . You must love talking to all types of customers about building their businesses & helping them drive innovation across many different types of use cases centered around how our customers communicate with their customers.
  • You will support your team by helping them build & progress pipeline, work across functions (Finance, Marketing, Product) to execute complex deals & lead strategic prospect & customer meetings.


  • Manage the day-to-day operations of an Inside selling team sized between 6-10 individual contributors
  • Conduct weekly 1:1's with each team member, provide tactical deal guidance, on the job training, strategic deal coaching, motivation & career development.
  • Maintain accurate & up-to-date CRM data for your team & provide reliable weekly forecast information to upper management.
  • Identify & work cross functionally to mitigate inefficiencies in team systems & processes.
  • Prioritize the Twilio customer experience & protect the Twilio Brand.
  • You have at least 2 years experience in managing a team of account executives with demonstrable examples of scaling the team while achieving increased sales effectiveness.
  • You have a track record of leading & building high-performing sales teams & understand how to lead your team to deliver more than they may think is possible.
  • You are analytical & detail oriented. You can collect data & quickly make decisions about next steps in the sales process. You are comfortable making data-driven decisions.
  • You are a tech-savvy "people" person who learns fast & thinks on your feet. You love working with real customers--listening to them & solving problems.
  • Youre ready to roll up your sleeves to get stuff done, doing whatever it takes to retain & delight a customer. Youve admired the Nordstrom, Apple, & Zappos service ethos.
  • You have a Bachelors degree or equivalent experience


Twilio is truly unique; we are a company committed to your growth, your learning, your development & your entire employee experience. We only win when our employees succeed & we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems & creating your own ideas. We have a cultural foundation built on diversity, inclusion & innovation & we want you & your ideas to thrive at Twilio. Come join us.


This position will be located in our beautiful office at 950 East Paces Ferry Road NE in the Buckhead district. You will enjoy our incredible perks: catered meals, snacks, ergonomic desks, massages, monthly All Hands & more.

You will also be part of a company that believes in small teams for maximum impact; that strives to balance work & home life; that understands that this is a marathon, not a sprint; that continuously & purposefully builds an inclusive culture where everyone is able to do & be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, & can draw the owl & not be beholden to one playbook.

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