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Exabeam // security information & event management
 
Foster City, CA    Posted: Sunday, May 15, 2022
 
   
 
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JOB DETAILS
 
Exabeam is a global cybersecurity leader that adds intelligence to every IT & security stack. The leader in Next-gen SIEM & XDR, Exabeam is reinventing the way security teams use analytics & automation to solve Threat Detection, Investigation, & Response (TDIR), from common security threats to the most critical that are difficult to identify. Exabeam offers a comprehensive cloud-delivered solution that leverages machine learning & automation using a prescriptive, outcomes-based approach to TDIR. We design & build products to help security teams detect external threats, compromised users & malicious adversaries, minimize false positives & best protect their organizations. For more information, visit www.exabeam.com

Overview

We are looking for a Renewal Specialist for the Customer Success Management organization to help manage the renewals & operations of a fast-growing global customer base. 

As a Renewal Specialist, you will manage a portfolio of renewals primarily in the Americas regions ensuring successful, on-time, execution of renewals processes & contracts.

You will also play a critical role in account assignments for the CSM organization. To be successful in this role requires excellent communication, coordination with cross-functional teams such as, CSMs, Adoption Engineers, Regional Sales Directors, Legal, Customer Success, Finance & others.

This is an ideal opportunity for someone who has a working knowledge of cloud technology, & has already been in a SaaS renewal and/or Operations role in the past. It is a high impact role & a great opportunity for anyone who is looking to contribute to & expand their skills within a high growth organization to balance renewals & still play a partner/customer-facing role

‚ÄčThe Renewal Specialist will play a key role in quoting renewals & working with the CSMs to drive customer renewals & own a renewal quota for accounts without a CSM
 
 
 
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