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Peloton // connected indoor fitness cycles
 
Engineering, Full Time    New York City    Posted: Monday, May 23, 2022
 
   
 
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JOB DETAILS
 

ABOUT THE ROLE

Peloton is seeking a Product Analyst/Data Scientist on the Product Research & Analytics team to support the innovation, iteration, & optimization of our engagement products. This Product Analyst/Data Scientist will work as part of a cross-functional team of Product Managers, Engineers, Designers, & User Researchers to better understand how members are interacting with Peloton products & to inform & evaluate new features & experiences developed by the Product team. 

YOUR DAILY IMPACT AT PELOTON 

  • Own analytics for one to three core workstreams, from metrics definition & data instrumentation design to ongoing reporting, investigation, & generative research
  • Collaborate with Product Managers, User Researchers, Designers, & Engineers to lead experimentation processes: designing & measuring A/B tests that help us understand the impact of new/alternate versions of features on user behavior
  • Develop a deep understanding of user personas, fitness routines, & retention drivers for our members
  • Evaluate engagement trends across markets - compare workout/content engagement & feature usage among members within our growing global community
  • Become an expert on your workstreams: provide insight into behaviors & difficulties of members on their journey from app download through sustained long-term engagement; help guide roadmap & evaluation of new features to enhance this user journey
  • Partner with cross-functional Product & Business teams on research & development efforts related to software improvements & new market expansion
  • Work in a lean & agile way, focusing on team members' desired outcomes over granular tasks & continuously assessing tradeoffs between precision & action-ability 

YOU BRING TO PELOTON

  • BA/BS degree, preferably in a technical field
  • Have 5+ years of overall experience in an analytics capacity with a focus on problem-solving & providing concrete insights; some experience conducting analysis with a product/UX focus is desirable (an advanced degree may contribute to years of experience)
  • Have solid technical skills when it comes to data wrangling & handling large datasets: can use SQL for data extraction (including sophisticated joins, CTE, & query optimization), & have a solid understanding of Python syntax required for data cleaning & exploratory analysis (e.g. pandas, numpy)
  • Have experience with A/B testing & have demonstrated experience designing & assessing experiments
  • Have an understanding of statistics & data science methodologies (e.g. hypothesis testing, regressions, & other machine learning techniques such as clustering)
  • Have proven experience defining & owning project success metrics
  • Have a passion for data storytelling via decks & dashboards & a proven ability to efficiently relay your insights to non-technical audiences & senior leadership
  • Are comfortable owning your project timelines, prioritizing tasks with user & business impact in mind, assessing speed/precision tradeoffs, & proactively communicating project statuses to collaborators & teammates
  • Work well collaboratively, both in a cross-functional context - with Product Managers, Project Managers, User Researchers, Designers, & Engineers - & as a part of joint research projects with Product Analytics teammates
  • Are curious & humble: ask good questions, are always excited to learn new methods, approaches, & perspectives, & are eager to investigate interesting trends in the data 

BONUS 

  • Previous experience working on a product analytics team for a B2C software or software+hardware product
  • Solid understanding of event-based data collection & related technical concepts (e.g. SDK, device vs. cloud mode, schema management) & tools (e.g. Segment)
  • Experience with product analytics SaaS tools (e.g. Amplitude, Mixpanel, Pendo, etc.)
  • Understanding of adjacent quantitative & qualitative research methods & techniques (e.g. usability testing, concept testing, market sizing, etc.)

#LI-CM1

ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, & streaming technology, we create digital fitness & wellness content & products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

Together We Go Far means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce & inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice & inequity in our world, & to promote health & wellbeing for all, from the inside out.
 
 
 
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