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Company Description Hyperscience is transforming the future of work to elevate human potential. Our human-centered approach to automation enables a new era of human & machine collaboration that delivers dramatically improved organizational agility, without the legacy cost & burden of change management. By combining data, people, & processes into digital assembly lines, the Hyperscience Platform turns complex processes into simple, configurable workflows. Our industry-leading machine learning technology continuously learns & evolves, to involve humans only when needed. For more information, please visit www.hyperscience.com.
The Technical Services team at Hyperscience acts as the customer's trusted technology advisor & advocate, building & growing an ongoing healthy relationship with each customer. Team members are responsible for preserving & expanding the availability & functionality of our customers' Hyperscience applications; in turn preserving our current business, opening doors for additional opportunities, & growing our customers into life-long Hyperscience advocates. The Technical Support Engineer (TSE) is responsible for providing technical support to customers through various channels. You are a detective & problem solver with strong communication skills. Our customers look to you when they need answers because you are a product expert & can escalate issues when necessary to ensure timely resolution.
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