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BlockFi Lending // cryptoasset-backed USD loans to cryptoasset owners
 
Design, Full Time    New York City    Posted: Saturday, May 29, 2021
 
   
 
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JOB DETAILS
 

What is BlockFi?

BlockFis mission is to provide liquidity, transparency & efficiency to digital financial markets by creating products that meet the needs of consumers & corporations across the globe. We build bridges between traditional finance & digital markets that enable growth for all participants.

Were a team of builders & strivers, proud to champion financial inclusivity & offer economic opportunities around the globe. We provide the same inclusivity to our team members. BlockFi is a place where diversity is celebrated, individuality is recognized, & every single team member is valued. We are changing the status quo to be the first financial company that people love, & we rely on our people to make it happen! 

BlockFi is looking for a UX Researcher to join our growing team! 

About Your Team

BlockFi is looking for an experienced UX & Design researcher to own & lead formative & evaluative research efforts.

Your Mission

The right candidate will be well versed in a variety of UX & Design research methods. They will draw from a range of research & analytical skills/methodologies to help bring new features & products to market, understand user needs, desires, & pain points, & ensure Blockfis user experience is top-notch in function & form. This will be a cross functional role, working holistically with marketing & product stakeholders (product management, design, marketers).

This is an opportunity to be one of the first individual contributor research hires in a hyper-growth startup environment. This role reports into the Director of Consumer Insights & Research. 

Responsibilities:

  • Conduct primary & secondary user research across the formative, iterative, & evaluative research phases.
  • Collaborate with designers, product managers, & engineers to turn research into actionable insights (i.e. running sprints, workshops, and/or other methods)
  • Engage cross-functional leadership to share research & key insights, build consensus, & ensure the voice of the user is present in decision-making & planning.

Your Expertise

  • At least 3 years' experience in a research role required
  • Strong working knowledge of a variety of qualitative research techniques required
  • Comfort with basic quantitative analysis is a plus
  • Experience w/ usertesting.com or similar platform required
  • Experience in fin tech or a regulated industry is preferred

Your Perks 

We benefit from the great work our employees do each day. That is why we are committed to providing a variety of awesome benefits to help them live their best lives.

  • Competitive salary because we value your experience & expertise
  • Unlimited vacation / sick days because everyone deserves time for R&R
  • Employer contribution towards health coverage (including vision & dental) because your physical health & well-being is important to us 
  • Various fringe benefits such as 401k, Parental Leave, FSA/HSA, & Employee Assistance Programs because health coverage is more than just choosing your yearly plan 
  • Flexible work environment because we are a geographically dispersed team & we believe in balance
  • Pet insurance because all of your beloved family members should have coverage too
  • Weekly lunch stipend because there is such a thing as a free lunch! 
  • A close-knit team of enthusiastic, collegial & driven people to work alongside in a highly meritocratic environment because teamwork makes the dreamwork

Why BlockFi?

BlockFi has experienced incredible growth since our launch in August 2017. Our client base has grown to more than 225,000 (and counting), & the company now boasts more than $15 billion in assets on our platform. We recently completed a Series D funding round placing the company's valuation at $3 billion, & our team now has more than 500 people worldwide. We have established ourselves as a crypto market leader, & as we expand our product suite & geographic footprint, we expect our addressable market to grow exponentially.

BlockFi's leadership team has decades of experience in the traditional financial services & banking world, & we take a conservative approach to regulation that will position us well for sustainable long-term growth & expansion.

Our team is comprised of highly motivated professionals from diverse backgrounds. We are aiming to become the leading lender in crypto & are poised to redefine the global financial ecosystem for the better. In addition:

  • BlockFi is one of the first companies to ever offer crypto-backed loans & the only company whose founding team has an institutional understanding of the debt capital markets & regulatory landscape in the U.S.
  • $100 MM of Series A, B, & C funding led by Valar Ventures with participation from Susquehanna, Winklevoss Capital, Fidelity, Galaxy Digital, Akuna Capital, & Morgan Creek
  • $350 MM of Series D funding led by Bain Capital Ventures, partners of DST Global, Pomp Investments & Tiger Global
  • We are moving quickly & have already deployed substantial capital into the space, proving our ability to execute & capture customer demand
 
 
 
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