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Capsule // pharmacy delivery
Chicago, IL    Posted: Saturday, February 20, 2021
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About Us:

Capsule is rebuilding the $425 billion pharmacy industry from the inside out with an emotionally resonant pharmacy experience that works for everyone, & technology that enables customized outcomes for patients, doctors, hospitals, insurers, & manufacturers. Our team is laser focused on creating the best healthcare experience for our customers, & driving meaningful value & better outcomes for every participant in the healthcare system. Everyone who uses Capsule raves about it - we have 5,000+ five-star app reviews - & were expanding quickly to get that experience in the hands of as many people as possible. Weve raised over $250 million from the best internet & healthcare investors to enable that expansion.

Our values are: everybody needs some looking after sometimes & winning together. People succeed in our culture when they are intensely focused on our customers, energized to accomplish ambitious goals, & push themselves & those around them to be better. We work hard to teach & share our successes to help others be successful. We anticipate our teammates needs & communicate early & often, using the input of our peers to operate both fast & right. We have tremendous ambitions & a lot of fun pursuing them if that excites you, wed love to have you join us.

About the Role:

As a Pharmacy Technician, you will work in our pharmacy located in Chicago to assist with the packaging & shipment of prescription orders directly to patients. Additionally, you may be responsible for the interpretation & data entry of basic prescriptions, prior authorization processing, & troubleshooting adjudication issues & third party rejections.

What Youll Do:

  • Translate prescriptions filled out by the prescriber & enter information in the patients profile in accordance with state regulations.
  • Use multiple computer systems to enter prescriptions, obtain pharmacy orders, compare to order received, & produce prescription labels.
  • Utilize the best method for product packing & delivery based on standard procedures to include types of packaging, unique conditions (i.e. refrigeration), etc. to ensure safe & secure delivery.
  • Quality assurance, prescriber, & patient outreach in case of contraindications, drug interactions, & resolution of third party rejections.
  • Prepare manual prescription orders by verifying information, pulling appropriate prescription drugs from inventory, & complete necessary scanning & packaging as necessary.


  • You have a High School Diploma / GED & have 1-2+ years of prior experience in counting/packing medications.
  • You must be a nationally certified & registered technician with the State of Illinois.
  • You must be available to work 12pm-8pm M-F & comfortable rotating weekends with our team.
  • You are proficient with a computer & Windows PC applications & are able to navigate & learn new & complex computer system applications.
  • You possess strong attention to detail, outstanding communication skills, & ability to excel in a team environment.
  • You are familiar with general pharmacy terminology (SIG codes, brand & generic names of medications).

About You:

  • You take pride in enabling the best work of others on the team. You think ahead to anticipate the needs of your teammates & you give & get all the facts making it easy for others to make decisions.
  • You drive results in a way that makes everyone better. You accomplish ambitious objectives while uplifting the team around you. You're a magnet for team members looking to get better & be successful.
  • You work hard & want to have fun while you do so. You celebrate wins & remember to enjoy the journey as we build something iconic.
  • You can work both fast & right & don't view them as trade-offs. You understand when things require precision & accuracy & where 80% gets you to the desired outcome.
  • You thrive on being pushed & challenged. You communicate effectively both in written form & live / on your feet - you are not fazed by tough questions in the moment. 
  • You strike the right balance of putting enough work in to share something, but not going off into a corner for weeks at a time to polish something to perfection.
  • You operate like an owner & expect others to as well. You take personal responsibility & value personal responsibility in others. 
  • You check your ego at the door. You are interested in finding the right answer vs. always having the right answer.

Capsule is committed to hiring the best team possible to build a pharmacy that works for everyone. We have a diverse set of problems to solve, & believe that we need a diverse set of perspectives to deliver the best possible solutions to those problems. We look for talent from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity & expression, national origin, religion, disability, & veteran status.

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