Contentsquare is a global SaaS technology company that empowers brands to build better digital experiences for all. Not to brag but… we have been recognized by Gartner as one of the four most innovative e-commerce technologies in the world, & featured in Wired Magazine as one of Europe's hottest startups.
Contentsquare has 8 main offices across the world (Paris, NYC, London, Tel Aviv, Munich, Tokyo, Singapore & San Francisco) with 750+ clients globally including many accounts from the global Fortune 100. We've been experiencing tremendous growth as our team has grown from ~300 to over 850+ employees globally, & raised a $500M Series E funding in May 2021, the biggest total VC funding ever for a French start-up! This announcement garnered more than 350 media placements globally.
We can tell you that this growth is not going to stop here as we are anticipating to hire 1,500+ positions globally within the next few years & are looking for talented people like you - unique, ambitious, & enthusiastic - to join us & help us continue to innovate & improve user experience. YOU keep us going & your creativity drives us to be a better company. Come join the #CSquad family!
About the Opportunity:
Are you interested in joining a new group, offering the latest digital customer success to some of the most known brands in the world? As an Onboarding Manager, you will be part of the Customer Success team. You will be responsible for the kick off with new customers, setting expectations with key stakeholders, & for onboarding & training users. You will design & deliver enablement programs tailored to their business needs & defined use cases.
You will also engage with customers who are struggling to adopt Contentsquare & find value. You will be responsible for implementing a strategy to increase usage & demonstrate the value of Contentsquare for these customers.
If you have a sunny character, love to talk to customers & at the same time have experience using analytics tools & have the ability to easily identify web optimisation opportunities we want you to join us! If you enjoy being a problem solver & being an insight provider that shines in data storytelling you are a good fit to the role. You must thrive in a startup environment, be proactive, data-driven, & eager to learn.