Kiddom enables teachers & learners to unlock their full potential. Education technology is increasingly fragmented across various applications, undermining utility & causing cognitive overload, frustration, & ultimately, rejection. Kiddom is building a unified collaborative learning platform for educators to integrate content, curriculum, & analytics in one place.
Kiddom's User Support Advocate is the Kiddom team's direct line of help to any customer using Kiddom. The right candidate is an avid learner of the Kiddom platform, an unwavering advocate for Teachers & Students, & a highly collaborative teammate. As the direct line of support you will be responsible for helping thousands of teachers & students maximize their experience using Kiddom. In this role, you will work directly with teachers, schools leaders, & internal teams to ensure any technical issues are solved, & be responsible for removing any barriers to using Kiddom. A byproduct of your work is improving education. The societal impact from this work has an unbounded positive impact. You will report directly to the Chief Academic Officer.
The individual selected for this role will know the Kiddom platform, inside & out & have a passion for helping users, education, & have the ability to empathize with teachers, the ability to become a product expert, & a commitment to Kiddom's mission & vision. Before applying, make a free account
to be well prepared for the interview.