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food-delivery
 
New York City    Posted: Thursday, July 04, 2019
 
   
 
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JOB DETAILS
 

Job Summary

DoorDash is a fast-growing on-demand delivery service that currently serves hundreds of cities across North America. We help small businesses grow, give people flexible working opportunities & offer affordable convenience to our consumers.

As an Operations Associate, your primary responsibility will be assisting the DoorDash Drive team with operational tasks in support of our merchant partners & dashers. You will help determine the needs & wants of our stakeholders & work effectively to address dasher & merchant concerns & issues via email, phone, & in-person meetings. In addition, you will be tasked with special projects aimed at improving our products & services.

You must be a high energy, personable & motivated self-starter. We look for hustlers who are reliable, looking to work hard, & can tackle hard problems with relentless persistence.

Qualifications & Skills

  • Self-motivated & driven
  • High energy/hustlers, customer-service oriented
  • Reliable & resilient, able to manage an angry merchant in person, over the phone or through email
  • Experience in customer service, a plus
  • 1-2 years experience
  • College degree (or working towards a college degree)
  • Prior experience in a fast-paced, constantly evolving environment
  • Expert communication & interpersonal skills
  • Strong computer proficiency including good knowledge of Microsoft applications
  • Excellent project management skills & ability to run multiple projects simultaneously

We are looking to hire someone ASAP -- so please apply if you are interested.

Job Types: Full-time, Part-time

Salary: $17.00 /hour; Required experience: Customer Service: 1 year

 
 
 
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