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Twilio // platform for building messaging applications
Engineering, Full Time    New York City, New York    Posted: Monday, May 09, 2022
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Senior Software Engineer, Compute - Twilio Engage

See yourself at Twilio

Join the team as our next Senior Software Engineer.

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, & we're looking for more builders, creators, & visionaries to help fuel our growth momentum.

About the job

As a Software Engineer on the Twilio Engage Compute team, youll help us build & scale systems that process hundreds of thousands of requests per second in real-time & compute billions of data points per hour.

Twilio Engage is the worlds first growth platform powered by customer data. Imagine a platform that takes in hundreds of thousands of messages entering Twilio Segments pipelines every second, add in an identity graph, overlay high-speed databases & realtime & batch computation engines & you have the Twilio Engage platform. This platform unlocks our ability to build key business growth features like audience management, real-time personalization, & data-driven marketing campaigns.  

We iterate quickly on these products & features & learn new things daily all while writing quality code. We work closely with product & design & solve some of the toughest engineering problems to unlock new possibilities for our customers. If you get excited by building products with high customer impact this is the place for you.


In this role, youll:

  • Implement new functionality in our real-time compute cluster
  • Build a distributed batch compute engine thats highly scalable & performant
  • Scale our data pipelines to match growing customer demand
  • Improve our scheduling & orchestration platforms to enable first-class observability & on-demand compute
  • Build programmatic interfaces for creating, scheduling, & executing computations
  • Maintain a high bar of operational excellence


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • 4+ years of experience writing production-grade code in a modern programming language
  • Strong theoretical fundamentals & hands-on experience working with data & streaming technologies
  • Highly effective collaborator who works well with teammates & product partners to deliver completed work on time
  • Well-versed in concurrent programming
  • Solid grasp of Linux systems & networking concepts
  • Experience maintaining & operating always-on cloud services
  • Comfortable asking questions & taking initiative to solve problems in a rapidly growing company, where it is often necessary to draw the owl
  • Excellent written & verbal communications skills


  • Experience with Apache Flink, Spark, or other distributed compute frameworks
  • Familiarity with open source data streaming technologies
  • Experience with Golang
  • Experience with AWS infrastructure


This role will be remote & based in the USA.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Colorado applicants: 

  • The estimated pay range for this role, based in Colorado, is $132,320-165,440.
  • Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidates starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, & geographic location within the state. This role is also eligible to participate in Twilios equity plan & for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

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