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Palantir // s/w connecting data, tech, humans & environments
Engineering, Full Time    New York City    Posted: Wednesday, June 29, 2022
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A World-Changing Company

At Palantir, we're passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data & technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, & more. If these types of projects excite you, we'd love for you to join us.

The Role

Incident Management Engineers are the driving forces of stability across Palantir's products. IME's help to ensure Palantir fixes critical issues immediately. When something goes wrong, IME's are the first to respond & are responsible for triaging, troubleshooting, & coordinating the resolution of the issue.

You'll be a member of a centralized team responsible for managing the most critical outages. You are an excellent communicator, collaborator, & troubleshooter & can use both of these skills in fast-paced & high-stakes environments. You are able to parse technical details quickly & know when to ask for help when you need it.

Whatever the issue is, you are ensuring it gets resolved at a high bar as quickly & seamlessly as possible.
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