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DoubleVerify // digital media measurement software & analytics
New York, New York    Posted: Wednesday, June 12, 2019
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Collections Associate

Who we are

DV is the leader in digital performance solutions, improving the impression quality & audience impact of digital advertising. Built on best practices, DV solutions create value for media buyers & sellers by bringing transparency & accountability to the market, ensuring ad viewability, brand safety, fraud protection, accurate impression delivery & audience quality across campaigns to drive performance.

Since 2008, DV has helped hundreds of Fortune 500 companies gain the most value out of their media spend by delivering best in class solutions across the digital ecosystem that help build a better industry. Learn more at DoubleVerify .

What youll do

DoubleVerify is seeking a highly motivated Accounts Receivable & Collections Associate. We look for hands on, self-starters who thrive in a fast-paced environment.

The Collections Associate is expected to:

  • Meet monthly cash collection goals
  • Reduce the over 90 days outstanding by 20% & decrease the unapplied cash by 40% within first 90 days of employment
  • Manage portfolio of customer accounts to ensure timely collection of Accounts Receivables & minimize delinquent balances to reduce Days Sales Outstanding (DSO)
  • Maintain a good follow-up system to ensure promises to pay are met & accounts are not neglected
  • Send reminder notices & statements to outstanding customers
  • Interact with customers to resolve outstanding issues
  • Identify root causes of problems affecting payment of invoices, by analyzing relevant information & clearly communicating & collaborating with our client & colleagues to resolve those problems in a timely manner
  • Review & rank customers by risk of collectability & monitor high risk accounts
  • Develops effective relationships with customers. Understands their process, key players & how to work efficiently within their system to collect outstanding balances effectively
  • Effectively & professionally present information & respond to questions from managers, employees, vendors and/or customers with knowledgeable, respectful, & solutions-orientated approach
  • Assist with AR month end close & other Ad hoc request

Who you are

  • 2+ years of related experience in a collections role
  • Advanced Excel skills (Vlookup, Pivot Tables, etc.)
  • Bachelors Degree from an accredited institution (Accounting/Finance preferred)
  • Detail Oriented, strong analytical skills, time management skills & ability to work independently
  • Strong communication skills - both written & verbal
  • Able to handle multiple priorities in a fast-paced environment
  • Proven professional ability to handle highly confidential information
  • Solutions-oriented, exceptional customer service
  • Knowledge of NetSuite
  • International collections experience a plus
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