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Postmates // on-demand delivery
 
Sales, Full Time    Nashville    Posted: Thursday, January 16, 2020
 
   
 
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JOB DETAILS
 

Join the Postmates Partner Team as an Account Manager & help us give our merchant partners an unparalleled experience with Postmates.

Our Merchant Partners are critical to the success of Postmates, & we need a strong, dedicated Account Manager to support & grow their business on our platform. You will be part advocate, part detective, & use data driven recommendations to support your portfolio of top tier partners. Our best Account Managers are self-motivated, data-driven, & have exceptional interpersonal & relationship-building skills.

RESPONSIBILITIES

  • Manage a portfolio of brands focusing on growing their business & improving Postmates margins
  • Set & track account targets, aligned with company objectives
  • Identifying strategic opportunities within their local markets, working cross functionally with our field & communications teams
  • Engage with your portfolio to understand opportunities for improvement, relaying those opportunities to our product team to build better features & products
  • Act as the Partners point of contact handling inquiries, resolving conflicts, & providing solutions in a timely manner
  • Analyze your portfolios strengths & weaknesses, providing recommendations on how to capitalize on the strengths or how to improve what is not a good fit

REQUIREMENTS

  • 2+ years experience in Account Management
  • BA/BS Degree
  • Strong attention to detail, organized, & analytical; with excellent communication & interpersonal skills
  • Tech-savvy with Mac, iOS, & Android
  • Knowledge of CRM software, preferably Salesforce
  • Excellent communication & negotiation skills
  • Business acumen with a problem-solving attitude
  • Someone who thrives in a fast past, quickly evolving environment

BONUS POINTS:

  • Postmates User
  • Previous Restaurant or Retail Experience

BENEFITS:

  • Competitive salary
  • Generous stock option plan
  • Medical, dental, & vision insurance
  • Free Postmates Plus Unlimited
  • Awesome work environment at a company with a huge vision
 
 
 
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