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Andela // global talent accelerator
Chicago, IL, USA    Posted: Thursday, April 01, 2021
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About Andela:

Marc Andreessen, co-founder of the venture capital firm Andreessen Horowitz wrote: software is eating the world. That statement is just as true today as it was ten years ago.  Software is embedded in our day-to-day, & few industries are immune.  Peak behind the code & you will find brilliant engineers pushing the boundaries of what is possible.  

Talk to any engineering leader & they will tell you that access to talent is their number one barrier to building software & the businesses that will power tomorrows economy.  Research the industry & you read about the 1 million computer-programming jobs that will go unfilled in 2021. 

That is where Andela comes in. We help engineering leaders at companies big & small bridge that gap. We are building tools, systems & processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa & other emerging markets & placed them as full-time, embedded members of software development teams at over 200 tech companies. Along the way, we have raised $180M from Al Gores venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative, & Serena Ventures. 

And we are just getting started.

Our People:

All of our people live & breathe our E.P.I.C values:

  • Excellence: We are lifelong learners who strive for mastery of our craft
  • Passion: We believe we are going to change the world & act accordingly
  • Integrity: We choose extraordinary people & then trust them to do the right thing
  • Collaboration: We know our sum is greater than our parts


This is your opportunity to build a world-class Revenue Operations function for a company that has a mission that matters. In your role, you will lead the strategy of the day-to-day operations & processes of Andelas revenue department, from inception to execution. You will be responsible for delivering executive-level insights to our leadership team & working closely with revenue leaders in New Business, Customer Experience, & Marketing to execute programs - like territory design, compensation strategy, consistent reporting & forecasting- that will affect the bottom line. This is a great opportunity for a self-starter who is process-driven, collaborative, & willing to navigate ambiguity to unlock value throughout the revenue cycle.

Initially, you will operate as a team of one, reporting directly to the Head of Revenue Operations, with support & partnership from your Salesforce Admin team, Revenue Enablement, & Revenue leaders. The right candidate will be able to influence & drive initiatives in collaboration with our Sales, Customer Success, Finance & Legal teams.


  • Work with the Head of Revenue Operations to lead & conduct business analysis that will surface insights to revenue leadership & drive strategic initiatives
    • Work closely with the Head of Revenue Operations to lead executive-level presentations & strategic initiatives 
  • Collaborate closely with the Revenue department leads to develop, track, & review KPIs; be a point of reference for Strategy & Ops, Data, & Finance around these KPIs.
  • Own measurement of teams & accounts performance against goals & objectives through defining & maintain reporting dashboards in our business intelligence tools 
  • Constantly mine for best practices to improve the effectiveness of our Revenue teams (Sales & Client Experience) 
  • Lead initiatives focused on growth, scalability & predictability in collaboration with Sales, Account Management, Customer Success, Finance & Legal leaders
  • Become the subject matter expert on rules of engagement, booking policy & sales process
  • Use data & analysis to identify trends & pinpoint the drivers or root cause behind them; bring recommended solutions & changes to the table & assist in driving to execution. 

In this high visibility role you will support the acceleration of growth in partnership with Sales, Account Management & Customer Success. The right candidate will be able to influence & drive initiatives in collaboration with our Sales, Customer Success, Finance & Legal teams.


  • Within your first 30 days, you'll become embedded into the Revenue organization 
  • Within 60 days, you will have developed consistent reporting cadences for revenue metrics to key stakeholders.  
  • Within 120 days, you will have given analytical insights to revenue teams that will drive process optimization & revenue cycle improvements, while beginning to own driving recommendations to fruition.  


  • Domestic travel as it arises on a case by case basis; at minimum 1x per quarter in non-pandemic times.  


  • Minimum 3-5 years working for a mature sales organization & revenue operations function which was responsible for thirty or more sales representatives
  • Entrepreneurial mentality with a track record of producing exceptional work with minimal supervision; can proactively identify revenue organization needs & prioritize them
  • Excellent program & project management skills: proven ability to interact with & lead cross-functional teams
  • Experience with routine Revenue Operations initiatives such as territory design, compensation strategy, 
  • Experience in forecasting & analytical trend analysis with proficiency in standard revenue metrics & measurements (targets, sales funnel, win rates, etc.)
  • Deployed Salesforce reports & dashboards, experience with other Business Intelligence tools 
  • Excellent team player with good written communication & presentation skills
  • Proficiency with tools such as SFDC, Excel & other data/business intelligence tools; experience with Insight Squared, Looker, & SQL is preferred
  • Strong preference for individuals who have experience with Services based businesses
  • Comfort with ambiguity 

This role is fully remote


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