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MakeSpace is a convenient, simple, on-demand storage soln that takes the self out of self storage.
Marketing, Full Time    New York City    Posted: Monday, March 11, 2019
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Brand Communications Manager

MakeSpace is a rapidly growing tech startup based in NYC that provides a convenient way for consumers to store their things. We are reinventing the $34B storage industry by finally putting the customer first, & giving them a simple & easy way to get their things into & out of storage, without lifting a finger.

Who we are:

Our talented Marketing team is made up of sales, marketing & brand folks from a diverse set of backgrounds. What we have in common is that we are smart, hardworking, analytical, as well as creative, fun-loving, & collaborative. We like to laugh together, & we like to drive sales, but moreover we trust one anothers judgement & are hungry to learn. This is a great place to build & advance your career, & an exciting time to do it.

The opportunity:

MakeSpace is a looking for an energetic & creative brand communications expert to join the growing Brand team. The right candidate will have a proven track record in crafting communications & messaging across all levels: from establishing MakeSpace as a market leader & disruptor of a brand to the corporate level communications. The goal of this position would be to drive customer acquisition across marketing channels, increase the retention & brand advocacy with existing customers.

What you will do:

  • Manage all corporate communications opportunities including speaking engagements, thought leadership & awards
  • Contribute to overall PR planning & execution
  • Monitor external brand image, ensure the MakeSpace brand is reflected positively & accurately
  • Drive overall SEO Strategy, developing & managing execution plans
  • Develop & manage annual editorial calendar to support SEO strategy & support brand & acquisition goals.
  • Manage development of content with internal & external resources
  • Lead editorial & creative strategies for branded content across affiliate & owned channels
  • Develop contents strategies to provide a great, & on-brand, customer experience across all customer touchpoints.
  • Over time, collaborate with performance & sales teams to develop CRM contents
  • Manage the development of internal communication materials including All-hands decks & Company Newsletters
  • Act as a brand ambassador internally to support the rollout of our new brand strategy
  • Prepare our Executive Team for presentations

Who you are:

  • 3-5+ years of experience in a marketing & communications role
  • Experience in a start-up or tech organization, consumers oriented
  • Experience managing communications strategies & overall positioning
  • Experience working independently to meet set goals
  • Experience successfully working in collaborative teams to meet deliverables against a set timeline
  • Leadership, Analytical rigor, organization & innovation are some of the qualities needed for this role
  • A positive attitude & a personality that energize & encourage others
  • Culture-obsessed: you have your finger on the pulse of cultural currents, social media advancements & influencers. You like to be ahead of the curve, & share this knowledge with others
  • Hard-working with a can-do attitude

What youll get:

  • Competitive Base salary
  • Full medical, dental, vision package to fit your needs
  • Free storage
  • Generous vacation policy
  • Competitive parental leave policy, we believe in our team having a great life outside of work
  • A fun office in downtown Manhattan, always stocked with coffee, snacks & drinks; catered Wednesdays lunch, happy hours & more
  • Ground floor opportunity to help build the team & brand
  • The rare opportunity to work with sharp, motivated teammates looking to disrupt a massive industry

MakeSpace is an equal opportunity employer & values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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