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The RealReal // online consignment shop
Chicago, IL    Posted: Saturday, March 27, 2021
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What You Get To Do Every Day

  • Lead shop team in operational execution of Inventory Management, Receiving, Merchandising & Fulfillment
  • Lead shop team in supporting the Customer experience through maintaining shop floor, product levels, & inventory management
  • Hire, train & develop team to meet or exceed team goals

What You Bring To The Role

  • 5 years experience managing a strategic growth initiative that require significant investment to scale & reach profitability
  • Experience working with a sales or retail organization and/or operationally intensive business
  • Fascination for & understanding of operations & managing growth in an online marketplace & the e-commerce industry
  • Ability to work in  fast-paced, cross functional team environment setting
  • Strong interpersonal skills & the ability to interact effectively with diverse personalities in a matrix organization

The RealReal is the worlds largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe & reliable platform for consumers to buy & sell their luxury items. We have hundreds of in-house gemologists, horologists & brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categoriesincluding women's & men's fashion, fine jewelry & watches, art & homein support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off & direct shipping. We do all of the work for consignors, including authenticating, using AI & machine learning to determine optimal pricing, photographing & listing their items, as well as handling shipping & customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts & receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel & talk or hear. The employee is occasionally required to stand; walk; reach with hands & arms; climb or balance; stoop, kneel, crouch, or crawl; & taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


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