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GitLab // open source Git repository manager
Remote, United Kingdom    Posted: Friday, May 07, 2021
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Solutions Architects are the trusted advisors to GitLab prospects & clients, showing how the GitLab solutions address client business requirements. Solutions Architects are responsible for driving & managing the technology evaluation & validation stages of the sales process. Solutions Architects are the product advocates for GitLabs Enterprise Edition. They focus on the technical solution while also understanding the business outcomes the customer is trying to achieve.

The Solutions Architect helps drive value & change with software development for one of the fastest-growing platforms. By applying solution selling & architecture experience from planning to monitoring, the Solutions Architect supports & enables successful adoption of the GitLab platform. Solutions Architects work with GitLab's top enterprise customers. Solutions Architects work collaboratively with Sales, Engineering, Product Management, & Marketing organizations.

This role provides technical guidance & support throughout the entire sales cycle. Solution Architects can help shape & execute a strategy to build mindshare & broad use of the GitLab platform with customers by becoming the trusted advisor. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. Proficiency in connecting technology solutions to measurable business value is critical to a Solutions Architect. Candidates should also have a demonstrated skill to think strategically about business, products, & technical problems.

To learn more, see the Solutions Architect handbook


  • Engage with customers, both onsite & remote, in a technical consultancy & advisor role during the pre-sales process while providing technical assistance & solution guidance.
  • In partnership with the sales team, formulate & execute a sales strategy to exceed revenue targets through the adoption of GitLab.
  • With comprehensive knowledge of the GitLab platform & associated technologies, educate customers of all sizes on the value proposition of GitLab while participating in discussions throughout the organization to ensure successful GitLab deployment.
  • Guide technical evaluations via POC/POV ownership, RFP/audit support, & workshop design.
  • Build deep relationships with people within customer environments to enable them to be GitLab advocates.
  • Serve as the customer advocate to other GitLab teams, including Product Development, Sales, & Marketing.
  • Continuously improve your professional skills with a focus on personal mastery & team learning through activities such as training, reading & seeking mentorship from others.
  • Maintain specialty competency in one or more technologies related to GitLab's market focus through activities such as training, certification & creation of working examples for reuse internally & by customers & partners.


  • Technical presentation & communication skills
  • Experience with technical pre-sales or as a professional in the field of information technology
  • Knowledge of the end-to-end software development lifecycle
  • Understanding of continuous integration & continuous deployment
  • Experience with modern software development or operations & their associated technologies
  • Experience with cloud computing & related technologies & practices
  • Willingness to travel
  • B.Sc. in Computer Science or equivalent experience
  • Successful completion of a background check
  • Ability to use GitLab

Hiring Process

Candidates can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.

  • Selected candidates will be invited to schedule a screening call with our Global Recruiters.
  • Next, candidates will be invited to schedule a first interview with the SA team Manager.
  • Candidates may be invited to schedule an interview with a Solutions Architect peer or other SA team Manager.
  • Then, candidates will be required to deliver a demo of GitLab to a panel of Customer Success attendees using the Demo Guide.
  • Candidates may be invited to additional interviews.
  • Successful candidates will be made an offer after references are verified.

Your Privacy

For information about our privacy practices in the recruitment process, please visit our Recruitment Privacy Policy.

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