At WorkFusion, we're building software products that are changing the world & transforming the workplace, for the better. Our technology automates data intensive repetitive work so people can be freed from the mundane to pursue the meaningful, while companies can grow further & customers can be served faster & better.
WorkFusion is widely recognized as the world leader in intelligent process automation with its Intelligent Automation Cloud which combines RPA, machine learning & work analytics in one unrivaled platform that is easy to deploy & unlimited to scale. We compete in the fastest growing segment in software & are growing at record pace with customers spanning the globe. Our headquarters are in New York City (on Wall Street) with operations all over the world.
Our teams are dedicated to building & marketing AI-powered software for all business types, ranging from high growth startups to large enterprises with particular focus on banking, insurance, healthcare, retail, consumer products, energy, high-tech & transportation.
WorkFusion's Account Executive is a strategic, results-oriented Sales professional who is responsible for the entire customer lifecycle from engagement through investment to implementation, & ROI through automation maturity. As a trusted advisor, the Account Executive will acquire & build strong partnerships within the prospect & customer base to drive adoption of our solutions The Account Executive is ultimately responsible for the health of the customer, including generating sales, increasing revenue, uncovering new opportunities & guaranteeing renewals.
Progress & qualify leads through the sales funnel & establish key roles e.g. Economic Buyer, Champion etc.
Prospect into & build strong, long-lasting relationships with Fortune 500 clients & executives
Present the value of WorkFusion & our services to prospective customers (executive level)
Mobilize & steward internal team to support complex sales cycle
Achieve quarterly sales quotas for respective target accounts
Build & maintain a trusted advisor relationship with customer stakeholders & executive sponsors by providing actionable insights that enable them to capture the full value from WorkFusion products
Be the voice of the customer internally at WorkFusion - sharing process improvements & asks back into the internal ecosystem
Supervise the timely & successful delivery of our solutions by coordinating with program management & delivery teams (inclusive of WF SI partners)
Establish & track customer's yr 1 ROI & reduce T2V cycle
Drive adoption of WF products at customer site
Ensure customer satisfaction & engagement & track via customer health scores (QBR's, NPS + C/Sat)
Manage all financial aspects of the account; P&L, forecasting, & leakage mitigation, towards designated targets
Mobilize WF team to establish & drive automation strategy, roadmap & use case backlog with clearly defined success criteria
Minimum of 10 years of relevant work experience
Bachelor's degree in business or related field
Successfully sold enterprise software as a solution or part of the overall solution into Fortune 500 companies, banking preferred
Record of meeting & exceeding sales quota (consistent top 20% performer)
Demonstrated strategic & analytical sales approach with focus on building relationships with client
Strong communication & interpersonal skills, with the ability to effectively navigate & mediate conflict & foster joint partnership
Demonstrated experience in delivering customer success
High degree of Emotional Intelligence (EQ)
Proven effectiveness at leading & facilitating executive meetings & workshops
Proven experience with account planning & customer success plans
Demonstrated ability to communicate, present, & influence at all levels of the organization, including C-level