We are Ro, a mission-driven healthcare technology company reinventing the way the healthcare system works. As the Care Team Associate, you will be front & center maintaining that relationship. You'll help prospective members complete their online visit & answer questions about our products while helping current members with their accounts, orders & physician inquiries. We're looking for someone with a ton of energy & enthusiasm to give an 11-star experience (and that's out of 10 so, ya know, it needs to be really good).
This position is based in New York City. We are looking for candidates with evening & / or weekend flexibility.