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Sumo Logic // cloud-based log analysis platform
 
Engineering, Full Time    New York City    Posted: Monday, March 07, 2022
 
   
 
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JOB DETAILS
 

Senior IT Application Engineer-Atlassian 

About Role

We are currently seeking an experienced Sr IT Application Engineer-Atlassian to join our team. The right candidate must have a deep & broad knowledge of computer software, hardware & networks. This person will be responsible for designing, organizing, modifying, & supporting our companys systems.

The Sr IT Application Engineer will design & oversee corporate applications & network segments. Daily tasks may include installing, upgrading, & monitoring software & hardware. The Sr IT Application Engineer will maintain operating systems, business applications, security tools, web-servers, email, laptop, & desktop PCs as well as infrastructure using Infrastructure as Code (IAC). The main focus of this position is Atlassian Suite & interaction with Engineering & Operations teams.

We are looking for a passionate, motivated, self-starter to join our Operations team responsible for maintaining Sumo Logic core infrastructure. The right candidate has a strong software engineering and/or operations background with ability to implement operational best practices for a large-scale applications & empower developers across multiple teams to responsibly innovate & operate their code in production.  In this position you will work on systems that every part of the technology stack. You will be responsible for analysis of complex system behavior, performance & application issues. In this role you will also work on building out systems solutions from end to end, effectively creating the platform with your engineering teams. A strong desire to deeply understand system & application behavior is a must along with an insatiable desire to improve the reliability, scalability & performance of that environment. You are always working toward automating everything that you come across.

Responsibilities

  • MUST Have Atlassian Experience
  • Work with implementation teams to own their development & production infrastructure & practices
  • Collaborate with core platform teams on engineering, deployment, testing, & management procedures & systems
  • Contribute to the design & implementation of a system to fully orchestrate the development, testing, verification & deployment of production code
  • Drive internal teams to improve the reliability, scalability, & performance of the infrastructure through prompt resolution of problems & improved system design
  • Use DevOps philosophy to collaborate with multiple engineering teams
  • Mentor team members on devops practices
  • Manage & maintain network servers
  • Troubleshoot issues & outages
  • Manage security updates & patches
  • Make recommendations for future upgrades
  • Monitor performance & maintain systems according to requirements
  • Work with service providers & vendors for procurement, installation, & troubleshooting as needed
  • Configuration of authentication & authorization of directory services
  • Perform network address assignment, assign routing protocols, & routing table configuration
  • Maintain an internal wiki with technical documentation, manuals, & IT policies
  • Develop expertise to train staff on best practices & new technologies

Qualifications

  • MUST Have Atlassian Experience
  • Proven experience as a System Administrator, Network Administrator, or similar role
  • Familiarity with various operating systems & platforms, macOS, Linux, Windows
  • Knowledge of system security (e.g. endpoint security & intrusion detection systems) & data backup/recovery
  • Ability to create scripts in Bash, Python, Ruby, or other languages
  • Source control experience, particularly git
  • Resourcefulness & problem-solving aptitude
  • Excellent communication skills
  • BSc/Ba in Information Technology, Computer Science, or a related discipline

Beneficial Experience

  • Familiarity with Amazon AWS
  • Familiarity with JIRA, Confluence, G Suite
  • Experience with Okta
  • Experience working in a high growth startup environment
  • Knowledge of change management processes

About Us

Sumo Logic is the pioneer in continuous intelligence, a new category of software, which enables organizations of all sizes to address the data challenges & opportunities presented by digital transformation, modern applications, & cloud computing. The Sumo Logic Continuous Intelligence Platform automates the collection, ingestion, & analysis of application, infrastructure, security, & IoT data to derive actionable insights within seconds. More than 2,100 customers rely on Sumo Logic to build, run, & secure their modern applications & cloud infrastructures. Only Sumo Logic delivers its platform as a true, multi-tenant SaaS architecture, across multiple use-cases, enabling businesses to thrive in the Intelligence Economy.

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