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Twilio // platform for building messaging applications
Product, Full Time    Denver, Colorado, United States    Posted: Saturday, August 22, 2020
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Because you belong at Twilio.
The Who, What, Why & Where

At Twilio, our mission is to power the future of communications. We believe that communications should be a part of every product experience. Twilio Programmable Video is powering the next generation of face-to-face Video communication applications by providing developers with the APIs, SDKs & tools to create innovative Video experiences. 

Twilio is looking for a talented, passionate & experienced product leader to join the Twilio Video team. As a product manager in this group you will be responsible for delivering the vision for the future of our Video APIs, SDKs & developer experience & working with our engineering teams to deliver on that vision.  


Twilio is looking for a product manager with a demonstrated track record of identifying customer needs, setting vision, driving execution, & launching high value products. 

  • You have 3+ years experience as a Product Manager for a technology company.  
  • You have a strong technical background & have experience writing code. Defining APIs & prototyping solutions will be part of this role
  • You understand what it takes to create a great developer experience & have worked on developer facing products (APIs, SDKs, development tools)
  • You have experience shipping products in a fast-paced environment, overcoming obstacles & delivering customer value
  • Excellent communication skills, both written & oral. You can tailor your message based on the audience.
  • You are data driven with strong analytical skills
  • You have experience leading cross functional teams & know how to get the best out of your team
  • Experience with growth hacking, customer acquisition strategies, & top of funnel optimization is a plus


As a Product Manager on the Programmable Video team, you will live the Twilio Magic values:

BE AN OWNER: Own the product vision for your areas of ownership. Represent your product roadmap & business metrics to Twilios executives, customers, & to product teams across the company

WEAR THE CUSTOMERS SHOES: Spend time with developers to deeply understand the problems they are trying to solve & help them to be successful. Discover market opportunities by deeply understanding customer needs & leverage market trends

RUTHLESSLY PRIORITIZE: Prioritize your backlog to ensure you are always delivering the highest value features. Manage project plans for on-time development & release. Ensure that engineering is working on the right things at the right time.

DRAW THE OWL: Work closely with engineers on product solutions by iterating on API mocks, UI wireframes, & whiteboarding technical implementations. Work with your teams to evolve existing API & services & define new ones. Craft the developer experience.

WRITE IT DOWN: Demonstrate excellent verbal & written communication - ensure that complex ideas, thoughts, & vision can be communicated simply & effectively. Deliver product requirements documentation, developer facing documentation & marketing documentation. 


Voice & Video is one of the largest business units at Twilio & Programmable Video is the fastest growing product in Twilio. We are at the forefront of innovation in the real-time communications industry powering solutions at thousands of companies such as Uber, Comcast, Morgan Stanley & Netflix. Come help up continue to build the most innovative developer platform solving varied customer engagement use cases.

Twilio is a company that is empowering the worlds developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, & your entire employee experience. We only win when our employees succeed & we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, & innovation & we want you & your ideas to thrive at Twilio.


This position will be located in our Denver office or remote within the US. Around the world, Twilio offers benefits & perks to support the physical, financial, & emotional well being of you & your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers experience,  understands that this is a marathon, not a sprint; that continuously & purposefully builds an inclusive culture that empowers everyone to do their best work & be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video & email by virtualizing the worlds communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications. By making communications a part of every software developers toolkit, Twilio is enabling innovators across every industry from emerging leaders to the worlds largest organizations to reinvent how companies engage with their customers.

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