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Visa // credit cards
Marketing, Full Time       Posted: Saturday, October 05, 2019
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  Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

The Corporate Communications Manager, based in Miami, is a strategic communicator, savvy in external communications & employee engagement. He/she is responsible for overall corporate communications support to plan & rollout in-country external & internal communications in multiple markets across the Latin America & Caribbean (LAC) region.

The communications manager will be a strong advisor to geography & function leaders, a member of the Latin America & Caribbean corporate communications team & a committed collaborator within the function & across the organization, regionally & globally.

A strong storyteller, he/she finds appealing ways for Visa messages to resonate with internal & external audiences. With solid corporate communications, external communications, issues management, internal communications & social media skills, & solid media & stakeholder contacts in the region, the communications manager is committed to drive business growth with strategic communications.

Passionate about communications, he/she drives change & innovation, & is excited to be part of the company leading the transformation of the payments technology sector.


Basic Qualifications

- Minimum of Bachelor's degree or equivalent

Preferred Qualifications

- 7-10 years of work experience & a Bachelor's Degree or

- 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or

- 3 years of experience with a PhD.

- The right candidate will have 5+ years of experience in Corporate Communications/PR, preferably both in-house & within agency. Fluent English & Spanish is a must. Good writing skills in both languages.

- High-level knowledge of communications functions, in particular reputation management, external & internal communications, content development, social media & communications measurement.

- In-market experience & knowledge of the Andean region communications landscape, strong experience in messaging & content development for Andean Region markets.

- Strong media contacts in Colombia & Peru required. Additional contacts in other Andean Region markets, a plus.

- Experience of drivers of public opinion in Colombia & Peru; other Andean Region markets, & Caribbean & Central American markets experience is a plus.

- General knowledge of payments technology sector or related global industry.

- Inquisitive with strong independent, can-do attitude

- Confident & assertive

- Self-driven & focused on delivering excellence

- Excellent interpersonal skills

- Ability to resolve conflicts effectively

Proven team player

Additional Information

External communications - geographies (70%)

- Develop & execute external communications plans in support of the business in the Caribbean & Central America, & in the Andean region, in tandem with the sub-geography communications lead.

- Plan, execute & staff in-country corporate communications events, with focus on media relations. Manage relationships with corporate communications vendors, including public relations agencies & event management support, & across functions. This requires close coordination with sub-geography communications lead, & aims at addressing ongoing growth in the volume of initiatives implemented across the regions.

- Establish & maintain strong relationships with media outlets, key opinion leaders & external stakeholders across the region.

- Plan & support thought leadership initiatives; identify, evaluate & recommend speaking opportunities for Visa executives. Develop & adapt briefing materials for spokespeople.

- Provide communications counsel to geography leaders & support cross-functional initiatives.

External communications - functions (20%)

- Content development of communications materials for external audiences to support communications of multiple functions in LAC, such as Visa Consulting & Analytics. The materials will be primarily used for media outreach & should consider integration of multimedia content for storytelling.

- The content will be developed in either Spanish and/or English as appropriate depending on the local & international usage & approval processes.

- The outreach & rollout of content use will be coordinated with corporate communications geography leaders.

Internal communications (10%)

- Support client communications efforts across LAC, primarily related to content development & distribution of materials to client-facing staff, for client communications.

- Support the ongoing growth of culture, engagement initiatives & internal communications, developing & coordinating the execution of turnkey internal communications for implementation in multiple markets across LAC.

- Draft, edit & secure distribution of regional internal communications materials for usage in multiple channels.

- Plan, create, execute & staff internal events in the LAC hub & across LAC as required, working in tandem with employee communications lead for LAC.

Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, reach with hands & arms, & bend or lift up to 25 pounds.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.

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