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Vimeo // platform for watching, uploading & sharing videos
 
New York City    Posted: Thursday, April 21, 2022
 
   
 
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JOB DETAILS
 

Vimeo is seeking a Manager, Enterprise Billing to join the Enterprise Finance Operations team, a role that will play a vital part in laying the foundation for scaling the business to support the continued growth of the company in the Enterprise space.

This position is responsible for the day-to-day management of Order Management & Billing Operations for our portfolio Enterprise accounts.  In this role you will be hands on & lead the design & implementation of processes & supporting technology of Billing Operations as well as related reporting & controls..

What youll do: 

  • Manage the day to day operations of Billing for Enterprise accounts using Salesforce, Zuora & other supporting systems, overseeing a team of billing coordinators
  • Enhance & implement effective strategies for new pricing models & more efficient billing operations
  • Collaborate with IT & business partners on implementation of new process & policy
  • Collaborate with Sales & Account Management for quick response to customer inquiries
  • Manage month-end close tasks & metrics reports, including preparation & reconciliation of relevant financial reports
  • Provide world-class customer service to internal & external customers (i.e., Sales, FP&A, Customer-Success, Revenue Accounting, Billing Team)
  • Develop, document, maintain & communicate Billing, AR, Collection & Payment procedures

Skills & knowledge you should possess:

  • 6+ years of  B2B collections experience (in public software or SaaS company preferred)
  • Strong understanding of collection strategies & payment operations, including multi currency & non US based operations
  • Experience with accounting procedures, month-end & quarter-end close processes
  • Experience with managing & developing a team, including members across different regions & timezones
  • Experience implementing & maturing systems & processes
  • Demonstrated collaboration with cross-functional teams to meet deadlines & common goals
  • Excellent verbal & written communication skills with all levels of internal & external customers
  • Flexibility to execute, adapt, prioritize & multi-task in a fast-paced environment at a high growth company

Vimeo (NASDAQ: VMEO) is the worlds leading all-in-one video software solution. Our platform enables any professional, team, & organization to unlock the power of video to create, collaborate & communicate. We proudly serve our growing community of over 260 million users from creatives to entrepreneurs to the worlds largest companies.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse & global community. Were proud to be an equal opportunity employer where diversity, equity, & inclusion is championed in how we build our products, develop our leaders, & strengthen our culture.

Learn more at www.vimeo.com

Learn more at www.vimeo.com/jobs

 
 
 
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