Vimeo is seeking a Manager, Enterprise Billing to join the Enterprise Finance Operations team, a role that will play a vital part in laying the foundation for scaling the business to support the continued growth of the company in the Enterprise space.

This position is responsible for the day-to-day management of Order Management & Billing Operations for our portfolio Enterprise accounts.  In this role you will be hands on & lead the design & implementation of processes & supporting technology of Billing Operations as well as related reporting & controls..

What youll do: 

• Manage the day to day operations of Billing for Enterprise accounts using Salesforce, Zuora & other supporting systems, overseeing a team of billing coordinators
• Enhance & implement effective strategies for new pricing models & more efficient billing operations
• Collaborate with IT & business partners on implementation of new process & policy
• Collaborate with Sales & Account Management for quick response to customer inquiries
• Manage month-end close tasks & metrics reports, including preparation & reconciliation of relevant financial reports
• Provide world-class customer service to internal & external customers (i.e., Sales, FP&A, Customer-Success, Revenue Accounting, Billing Team)
• Develop, document, maintain & communicate Billing, AR, Collection & Payment procedures

Skills & knowledge you should possess:

• 6+ years of  B2B collections experience (in public software or SaaS company preferred)
• Strong understanding of collection strategies & payment operations, including multi currency & non US based operations
• Experience with accounting procedures, month-end & quarter-end close processes
• Experience with managing & developing a team, including members across different regions & timezones
• Experience implementing & maturing systems & processes
• Demonstrated collaboration with cross-functional teams to meet deadlines & common goals
• Excellent verbal & written communication skills with all levels of internal & external customers
• Flexibility to execute, adapt, prioritize & multi-task in a fast-paced environment at a high growth company