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Tessian // machine learning based email security tech
UK - Onsite London    Posted: Thursday, December 02, 2021
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Tessian protects every business's mission by securing the human layer

We're building intelligent security that works for human beings as they are, not how security policies would like them to be. Using machine learning technology, Tessian automatically predicts & eliminates advanced threats on email caused by human error - like data exfiltration, accidental data loss, business email compromise & phishing attacks - with minimal disruption to employees' workflow. As a result, employees are empowered to do their best work, without security getting in their way.

Tessian has raised a $74m Series C led by renowned security investors, March Capital (Crowdstrike, Knowbe4), with follow-on from Sequoia, Accel, Balderton, Latitude, Okta, Sozo, Citi & Schroder Adveq, to further our mission to secure the human layer.

Founded in 2013, Tessian is backed by world-class venture capital investors, has hubs in London, San Francisco, Boston, & Austin, & is one of the Top-3 2021 Best Places to Work for Women.

Customer Operations 

One of the most formative stages of our customers journey is their onboarding on to the Tessian platform. As our average client size increases & organisational structures get increasingly complex, we are now looking for someone to deliver our most important projects.

This is an amazing opportunity to join an expanding team, develop deep product knowledge & have a meaningful impact on our customers. As a truly cross-functional role, you'll work very closely with the Product, Engineering & Commercial teams to deliver best-in-class customer experiences at this critical stage of the customer journey.

Taking ownership of your allocated projects (from installing the first user to ensuring all our products are being used in their optimal configuration), you will be focused on reducing the time-to-value & ensuring we are setting customers up for success for their journey with Tessian.

You will be a self-starter who thrives under the autonomy of taking a loosely defined concept & owning it. Reporting to the Customer Operations Director, you'll be the first member of our onboarding team, with a remit to improve our existing process over the upcoming years.
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