Events  Deals  Jobs 
    Sign in  
Mailchimp // marketing platform for small businesses
Media, Full Time    Atlanta    Posted: Friday, February 07, 2020
Apply To Job

Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands & grow their companies with a suite of marketing automation, multichannel campaign, CRM, & analytics tools.

Our Technical Content team within our Customer Support team is made up of writers & content strategists who maintain our public knowledge base. We share a love for learning & a passion for helping our users succeed by simplifying complex concepts or instructions in an easy-to-understand way. We collaborate with many teams across Mailchimp to create exceptional documentation so our users can do their best work.

We are looking for a Senior Technical Writer specialized in API to join our team. You are a skilled, empathetic technical writer who can research & interpret complex concepts. You are driven to problem solve & care deeply about helping others & providing a great customer experience. Building lasting relationships with your coworkers, you bring a diverse perspective to our fast-paced (and sometimes slightly weird) workplace. If this sounds like you, we'd love to hear from you!


  • Extract pertinent information from product team members and/or application source code
  • Write & maintain documentation for users and/or programmers, developers, & system architects & designers
  • Use API specification standard tool, Swagger, to generate documentation
  • Collaborate with product team members & other technical writers
  • Test & research Mailchimps new app features
  • Conduct content audits & help maintain developer documentation
  • Identify user needs using data & feedback


  • Strong experience in instructional or technical writing
  • Solid foundation in the principles of computer programming, API design & testing, & software architecture
  • Ability to read programing languages (PHP)
  • Experience prioritizing, starting, & managing projects independently
  • Comfortable working on new, changing, & fast-paced projects

Mailchimp is a founder-owned & highly profitable company headquartered in the heart of Atlanta in the historic Ponce City Market, right on the Beltline. Our purpose is to empower the underdog, & our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees & their families), and generous profit sharing. We hire humble, collaborative, & ambitious people, & give them endless opportunities to grow & succeed.If you'd like to be considered for this position, please apply below. We look forward to meeting you!

Mailchimp is an equal opportunity employer, & we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply To Job
© 2021 GarysGuide      About    Feedback    Press    Terms