The Opportunity

At Flexport, we believe global trade can move the human race forward. Thats why its our mission to make it easy & accessible for everyone. Were shaping the future of a $8.6T industry with solutions powered by innovative technology & exceptional people. Today, companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world, in a way that complies with all local customs regulations. At a valuation of $8 billion, were experiencing record growth & are proud to have the support of the best investors in the game who believe in our mission, solutions & people. Ready to tackle global challenges that impact business, society, & the environment? Come join us.

As the Staff Product Manager, Customs, you will create cross border compliance products for clients who ship cross borders & need to clear customs.  You pinpoint what is most important for clients & do not hesitate to try new things to make global trade easier.  You understand what it takes to design dependable Customs products that are easy to understand, flex based on market, regional, or seasonal challenges, provide a reliable & resilient network, & deliver reliably against expectations.  

You are:

• A Designer - You set a vision then plot your path to deliver against it -- you deliver value today while ensuring your products can flex & scale for the future. 
• A Customer-Obsessed Athlete You obsess over client needs while understanding market dynamics & historical insights.  You define products that exceed expectations, earn trust, & set the standards for what is great. You constantly look for ways to not only remove pain points for your customers, but offer them something better.
• A Problem Solver Challenges excite you! You see beyond constraints, developing solutions that achieve beyond what was once thought possible. Like a start-up pro, youre prepared to wear many hats.
• A Results-Oriented Leader You are focused on understanding opportunities & using data to deliver results. You have commitment & energy to go above & beyond when needed.
• A Self-Motivator - You dont wait to be asked before taking initiative.  You navigate ambiguity successfully with limited guardrails in an ever-changing & often undefined environment. 
• A Calculated Risk Taker You use data to make calculated decisions, adjusting as you learn & as situations change.

You should have:

• 7+ years of relevant work experience in product management 
• 5+ years of experience in Trade Compliance, logistics, or supply chain management, licensed Customs Broker preferred
• 5+ years of experience in software preferred
• Comfort in a startup like environment & can operate independently to build & execute new products
• Love of data.  You use data to formulate a plan into a logical story anyone can follow.  
• Excellent verbal & written communication skills, comfortable speaking publicly to large audiences
• Proven leadership skills, ability to manage up & drive consensus among stakeholders
• An ability to deep dive customer needs, developing & delivering solutions
• Partnership mindset to work with partner teams to develop & deliver enablement for customer facing teams on product launches, sales engagements.

About Flexport:

At Flexport, we believe global trade can move the human race forward. Thats why its our mission to make it easy & accessible for everyone. Were shaping the future of a $8.6T industry with solutions powered by innovative technology & exceptional people. Today, companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, were experiencing record growth & are proud to have the support of the best investors in the game who believe in our mission, solutions & people. Ready to tackle global challenges that impact business, society, & the environment? Come join us.

Worried about not having any logistics experience?

Dont be! Our mission is to make global trade easy for everyone. Thats why its important to bring people from diverse backgrounds & experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. Thats why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated & engaged workforce. That is why Flexport is committed to creating & nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical & mental disability, health status, marital & family status, sexual orientation, gender identity & expression, military & veteran status, & any other characteristic protected by applicable law.

To learn more about what our tech teams have been up to, head to the Engineering Blog.