The Sales Operations Associate will partner with Newselas Customer & Finance teams to drive operational excellence & process efficiency in the Sales organization. Collaborating with cross-functional teams, you will work to ensure our business processes & CRM data integrity are streamlined & accurate, devise & implement ongoing process improvements, & support the Sales team in optimizing their selling time. Additionally, you will play an instrumental role in gathering requirements for Salesforce system updates relating to controls, approvals & contract governance.
Why Youll Love This Role:
You will join a growing team that plays a critical role in setting our Customers up for success. You love understanding & refining current best practices, & finding productivity enhancements in administration & contract management. This team is evolving & open to new ideas, so your recommendations are welcome & have a high likelihood of becoming reality that influences the way the team scales. In addition to operations, your work will drive revenue growth & help close some of our largest deals.
Why Well Love You:
You have 1+ years experience with sales operations including: case queue management, contract governance, system implementation & support, & troubleshooting issues for sales within the CRM. As an analytical, proactive team-player, you are great at prioritization & leveraging salesforce to improve efficiency across operations. You are a stickler for details & process governance, & can seamlessly translate operational needs across cross-functional stakeholders through great communication & presentation skills.
One of the fastest growing tech companies in K-12 education, Newsela was founded on the principle that while every child learns differently, they all deserve a rich learning experience that ignites a love of learning. We built our platform based on learning science research to deliver the most engaging, authentic content to modernize how teaching happens in the classroom. Along with interactive assessments & tools, we provide teachers with digital content at five reading levels -- from +100 of the best sources -- that is relevant to the diverse backgrounds & interests of their students. Since we started in 2013, weve established a presence in 90% of U.S. K-12 schools & over 2.5M teachers & 37M students have registered with Newsela.