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Visa // credit cards
Sales, Full Time       Posted: Thursday, October 31, 2019
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  Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Business Group Overview

The Business Leader Merchant Director has the responsibility for managing Visa's Merchant Sales & Solutions (MS&S) strategic team in Chile. (Merchant & CyberSource Managers) His / Her primary focus will be managing our Acceptance Plan & deepening Visa's relationship with key strategic merchants & acquirers & broadening Visa's footprint across all channels, including face to face, online & mobile.

Position Summary

The Merchant Director will be responsible for a diverse portfolio of Key Merchant Clients in Chile & is also responsible for the strategy of targeting this key merchants by verticals & is owner of end to end relation with the client. This role is key to our Merchant portfolio growth & development in the region.

He/ She will be in charge of the relationship with the clients with special attention to
improve the use & adoption of our ecommerce payments, fraud & payment
security solutions to be the primary point-of-contact & trusted advisor to
our clients.

This is a direct client-facing role.

He / She needs to be a proven leader in sales & client management portfolio.

Position will be located in Santiago de Chile, Chile

The role is required to work in conjunction withthe LAC Hub & Global MSS Organization to learn & transfer best practice learning to support the implementation of merchant initiatives in Southern Cone. The role must establish & foster strong relationships with both external & internal stakeholders at all levels of staff.
1.Increase Merchant Sales Volume (MSV) in traditional & emerging merchant segments & global/local strategic merchants
2.Serve as the primary relationship manager for key strategic merchants
3.Drive digitization led growth, with a focus on contactless acceptance, ecommerce & QR
Drive cross border amplification, by increasing card acceptance in key tourist destinations at selected Merchant Categories
4.Develop greater awareness & support of merchant acquiring & direct relationships with key merchants
5.Participate in the development of merchant development activities
Main Responsibilities

1.Lead the strategic team for Merchants & CyberSource to achieve Chiles annual targets.

2.Drive Visa's acceptance strategy in digitization led growth, with an added focus of increasing card acceptance in key merchants in the region

3.Actively promote best practices, education & sales efforts with merchants & clients related to Visa Acceptance.
4.Successfully translate strategies into specific objectives & action plans, aligning efforts with other key Visa s team in Merchants & CyberSource.
5.Establish & foster relationships with clients & internal stakeholders at all levels of staff
6.Ensure a sound & healthy working relationship with the key merchants & payment intermediaries in the region in both traditional & new merchant segments.


1.Experience: at least 15+ years & relevant experience in Merchant Business, Fintech developments, financial intitutions & retail business
2.Understanding of the payments business
3.Proven ability to deploy, mentor & manage business development
4.Working knowledge of payments network & processing service
5.Knowledge of the full breadth of acceptance & other products & services
6.Demonstrated ability to meet or exceed business development quotas in payment industry or technology services, or related industries
7.Sales & Relationship management skills
8.Financial Transaction processing knowledge
9.Good oral & written communications (Spanish & English)
10.Experience in delivering strategies in the industry within Chile

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.

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