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CarGurus // online platform for used cars
Cambridge, MA    Posted: Wednesday, August 21, 2019
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Meet CarGurusthe #1 most visited online car shopping website in the US. At CarGurus, were building the worlds most trusted & transparent automotive marketplace where its easy to find great deals from top-rated dealers.

Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data & its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms & innovative data analytics, we provide unbiased validation on pricing, dealer reputation & vehicle history.

CarGurus, the worlds largest car search platform, is looking for aDealer Integrity Specialistto join our team. Data & content integrity are critical to the growth of CarGurus expanding global business. This role will be integral in ensuring the consistency of the data & content on the CarGurus platform. You will work closely within Data Integrity & across the organization to help implement best practices & optimize efficiency for the team.

What Youll Do:

  • Investigate instances of integrity violations in dealer-submitted content through the use of internal tools, SQL queries, environmental scanning, fraud detection software, & online research
  • Enforce Data Integrity policies for dealer-submitted content by following protocols, documenting & communicating findings with internal stakeholders
  • Analyze patterns to determine the participants & sources of fraudulent dealer or inventory schemes
  • Measure performance of internal detection methods, adapting processes to yield improved results
  • Respond to user reports or integrity inquiries that come through internal support channels
  • Leverage knowledge of existing fraud patterns & trends to develop proactive detection methods in conjunction with our engineering teams
  • Work effectively with team members & internal stakeholders by communicating fraud trends & sharing ideas & knowledge in a constructive & positive manner

Who You Are:

  • Bachelors degree
  • 1-3 years of experience in dispute resolution, e-commerce, fraud or risk investigations
  • Demonstrated ability to adapt quickly, take initiative & be accountable in as fast-paced, evolving team environment
  • Possess strong analytic, problem resolution, online research, & communication skills
  • Self-motivated in detecting new ways to secure our consumer-facing marketplace
  • Excellent organizational skills & ability to manage multiple priorities
  • Proficiency with Microsoft Office products, particularly Excel. Experience with business intelligence software (such as Looker) & ability to write SQL queries a plus
  • Basic understanding of digital forensics, financial fraud detection or a background conducting investigations
  • Self-starter who demonstrates flexibility, curiosity, & resourcefulness
  • Willingness to contribute to other Data Integrity activities & projects as needed
  • Proficiency in French, Italian, or German languages a plus

CarGurus Culture:

At the core of our company culture is a spirit of innovation, curiosity & collaboration. True to our start-up roots, were nimble, flexible & hardworking. We have a great respect for testing & learning & a healthy aversion to scheduling meetings to discuss meetings. Lunch is catered daily. Gym membership is free. Foosball & ping pong are played often. Now a publicly-traded company, were as committed as ever to cultivating the culture that got us here.

In addition to the US, CarGurus operates sites in Canada, the UK & Germany with other markets on the horizon. Our offices are located in Cambridge, MA, Detroit, MI & Dublin, Ireland. If youd like to learn more, please visit our careers page.

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