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CarGurus // online platform for used cars
Engineering, Full Time    Cambridge, MA    Posted: Friday, August 02, 2019
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Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted & transparent automotive marketplace where its easy to find great deals from top-rated dealers.

Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data & its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms & innovative data analytics, we provide unbiased validation on pricing, dealer reputation & vehicle history.

Do you like a challenge & solving puzzles? Are you good at thinking on your feet?Most importantly: do you like the idea of being a customers hero?

CarGurus is looking for a Desktop Support Engineer 1 to join our IT Team. We are looking for an individual that enjoys helping others & will contribute to our expansion in the U.S. & overseas. Your ability to solve desktop issues will be a great part of your success. Your audience will be wildly varied from engineers to our sales team to our marketing team & more. Working together & helping each other is central to the IT Teams culture.

If this sounds exciting, then we want you!

What Youll Do:

  • Provide day to day desktop support to local & remote users
  • Help build computers for new hires
  • Setup desks for new hires
  • Support users when moving from one desk to another
  • Evaluate tools & software products to help solve problems for our users

Who You Are:

  • Some experience supporting MACs (OSX) and/or PCs (Windows)
  • Some experience configuring laptops, peripheralsand smart devices
  • Ticketing system knowledge a plus

CarGurus Culture:

At the core of our company culture is a spirit of innovation, curiosity & collaboration. True to our start-up roots, were nimble, flexible & hardworking. We have a great respect for testing & learning & a healthy aversion to scheduling meetings to discuss meetings. Lunch is catered daily. Gym membership is free. Foosball & ping pong are played often. Now a publicly-traded company, were as committed as ever to cultivating the culture that got us here.

In addition to the US, CarGurus operates sites in Canada, the UK & Germany with other markets on the horizon. Our offices are located in Cambridge, MA, Detroit, MI & Dublin, Ireland. If youd like to learn more, please visit our careers page.

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