Vimeo is looking for an experienced Account Manager to build & maintain relationships with key clients. In this role, you will be responsible for a large portion of the company's revenue by renewing & growing existing enterprise accounts within the media & business communications space. Furthermore, you will identify & land key opportunities for your book of business. We value intelligence & ambition, & are looking for someone who consistently strives to do their best work.
What you'll do:
- Oversee 75-100 accounts for Vimeos key enterprise clients
- Understand & anticipate clients business needs to drive the success of key accounts
- Negotiate contract renewals & expansion opportunities
- Strengthen client relationships with ongoing communication & new solutions
- Proactively manage customer pipeline & renewals to meet monthly & quarterly objectives
- Run in-person Quarterly Business Reviews with key accounts
- Communicate with & present to C-level executives, confidently conveying Vimeos value proposition
- Assist in collecting client feedback, defining processes, & identifying best practices
Skills & knowledge you should possess:
- 2+ years of experience in a customer-facing role within the SaaS industry
- 1+ years of Online Video Platform (OVP) experience, or knowledge of online video, OTT, video advertising or other video technology
- Strong experience retaining & expanding accounts
- Ability to multi-task across multiple projects & internal partners
- Thorough working knowledge of sales tools, including Salesforce.com
Vimeo is the worlds leading professional video platform & community. With over 175 million members across more than 150 countries, we help anyone grow their business by making it easy to create & market high-quality, impactful videos.
We work hard to enable creators of all kinds to succeed, & to that end, we prioritize attracting diverse talent & cultivating an inclusive environment that encourages collaboration & creativity. Were committed to building a company & a community where people thrive by being themselves & are inspired to do their best work every day.
Vimeo is headquartered in New York City with offices around the world, & is an operating business of IAC. Learn more at www.vimeo.com.