NuORDER is a venture-backed, B2B eCommerce technology company revolutionizing the way the $130 billion wholesale business is done. Since 2011, we've offered a platform to empower brands & retailers to conduct their business in a smarter, modern, more efficient way & 100% online. We're digitizing the buying process & currently partnering with over 1,200 brands & 500,000 retailers within different verticals to provide a central place to browse different products & catalogs, access up-to-the-minute sales & inventory data, & place orders any time of day, even via mobile.
We are looking for a self starter with a passion for operations, analytics & data to join our team. This role, located in Los Angeles, will work directly with senior management, Account Managers, CSMs & our technical teams to ensure that both customers are being supported in the best ways possible. The role focuses on managing customer success process & planning, tools, & programs. This role will include tasks around budgeting, forecasting, & reporting. An ideal candidate will have a love of sales or customer success operations, technology & a desire to work in a role that is continuously evolving as our organization grows. This role will champion high priority strategic projects & identify & tackle business priorities that help amplify the growth of our business by creating best practices & implementing operational improvements. You are an internal consultant - but also someone who takes personal & psychological ownership over projects to deliver outstanding results. You are part analyst, part strategist, part project manager, & part builder.