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Palantir // software connecting data, tech, humans & environments
Engineering, Full Time    New York City    Posted: Friday, May 15, 2020
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A World-Changing Company

At Palantir, we're passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data & technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, & more. If these types of projects excite you, we'd love for you to join us.

The Role

Palantir systems are deployed at the world's most critical institutions to help them solve their greatest challenges. Users at customer sites around the world rely on Palantir's rich feature set, high availability, & performance to pursue their missions. Site Reliability Engineers (SREs) make sure our expanding number of customer deployments continue to deliver insights from massive scale data in real time.

SREs enable our engineers in the field to pre-empt problems before they ever threaten our customers' workflows. SREs combine engineering experience & an innate drive to improve existing systems & processes with the creativity to develop novel solutions to evolving challenges. Our team strives to automate processes wherever possible, using whichever tools are best for the job. Our responsibilities include designing systems for new implementations of Palantir, administering co-located servers (including hardware troubleshooting) & maintaining database platforms.

SREs work with our software engineering teams to understand threats to our platform & improve our products' performance & security. We work side by side with Palantir's implementation teams & our customers' IT departments to understand their business' unique problems & to develop innovative solutions. We document our successes & communicate them back to Palantir's product teams to advance the way our hardware, software, & network solutions are deployed to minimize failure rates & increase overall system reliability.

Our SRE team is drawn from some of the best in the industry, & we've created a collaborative environment with a focus on mentorship & developing our skills in new technologies.
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