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cross-platform media
Sales, Full Time    New York City    Posted: Friday, March 15, 2019
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Account Supervisor, Technology Clients | 9 month contract | New York, NY

Who We Are:

ATTN: is a media company that breaks down important societal topics & conversations into digestible, entertaining videos & series across all platforms. We are leaders when it comes to reaching people who want context on the issues & conversations that matter to them.

Our Account Supervisors are the glue that keeps external & internal communications strong. You are tasked with bringing exceptional client services to our partner brands & agencies each day, always communicating the ATTN: voice & best practices. In order to build trust with internal & external teams, the AS must have impeccable written & verbal communication skills including the ability to handle client triage, pitch work, work through timing & budgethurdles, & do so with a diplomatic stance. An AS is the ultimate leader & organizer who can build trusted, positive relationships while keeping the whole system on track every day.

What Youll Do:

  • Serve as the key day-to-day account contact with our client in the tech space, along with our creative teams, production teams, & agency partners
  • Develop & workshop campaign timelines, in partnership with creative & production teams, that deliver on client expectations
  • Brainstorm & workshop creative using your client hat & best practices from previous agency experience
  • Manage & communicate campaign tracking that is shared with company management, including Co-Founders
  • Build a strong partnership with Seller, Creative Director, Post-Production Supervisor, & Line Producer on assigned project
  • Navigate the client objectives throughout duration of project & visit client offices in both New York, NY & Armonk, NY
  • Lead with positivity & diplomacy to create a calm, productive work environment

Who You Are:

  • 5-6 years of experience building strong client relationships at a publisher or creative agency
  • Extensive familiarity with social media including but not exclusively best practices, performance reports, content parameters & branded content requirements
  • Deep understanding of short-form video production, especially the post-production process
  • Understanding of experiential, OOH, digital, interactive & other 360 program components
  • Independent management experience of clients in tech industry
  • Ability to independently own client relationships by employing exquisite written & verbal communication
  • Strong deck-building skills ranging from the layout to the effectiveness of the words
  • Appreciation for team-based work that requires a consistently even-keeled attitude & solutions-oriented mindset
  • Keen research skills to be able to identify publisher & social trends & learn about new partners needs & concerns
  • Empathy & the ability to read the room & anticipate fire drills that may arise
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