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This a great opportunity to use your nursing knowledge & skills in an exciting way. Located in New York City, Pager is looking for a full-time Nurse who is willing to think creatively & utilize their clinical skills in the field of Telemedicine! We are seekinga motivated Registered Nurses with 2+ years of experience to work (onsite) in our office headquarters. An active NJ license is a requirement for this position, but we prefer both NY & NJ. This position entails working three 12-hour night shifts a week (8pm to 8am) including alternating weekends.

The core objective of the Triage RN, Nurse Navigator is to use technology to build trust & triage patients to the right care at the right time while providing an exceptional virtual care experience through empathic writing (live messaging). Again, an active NJ license is a requirement for this position,

Responsibilities for the Triage RN, Nurse Navigator at Pager:

  • Provide exceptional customer service & virtual care by communicating with patients via live messaging, video, phone, & email
  • Document within EMR
  • Follow clinically validated triage protocols
  • Ensure the highest quality customer service for patients & providers
  • Complete basic nursing responsibilities, outpatient testing, medications, etc
  • May need to troubleshoot technology with patients
  • Work to ensure a seamless patient call center experience
  • Coordinate lab orders, prescription orders, & radiology tests
  • Work on projects that will optimize operational efficiency & improve the patients telemedicine experience
  • Assist in identifying technology needs that improve patient experience
  • Additional projects as assigned

Bonus: Participate in offsite enterprise events as assigned:

  • Interview patients, document medical history, take vitals
  • Document in electronic medical record
  • Prepare patients for medical examinations & tests
  • Triage patients using established protocols
  • Apply your knowledge as an (RN) Nurse to answer questions & provide a positive healthcare experience

Candidate Profile for the Triage RN, Nurse Navigator at Pager:

  • Passionate aboutpatient care & triage
  • An active NJ license is a requirement for this position
  • Enjoy helping others
  • Relish solving problems, seeking out answers, & trying new things
  • Kind, empathetic & possess a strong social perceptiveness
  • Positive, energetic, & fun!
  • Outstanding multitasking skills
  • Enthusiasm & savviness for new technology
  • Excellent oral & written language skills
  • Flexible & fast learner, comfortable in a fast-paced & changing environment
  • Eagerto challenge the status quo of traditional healthcare
  • Detail oriented & an organized self-starter with outstanding interpersonal skills
  • Fluent writing/speaking in Spanish (preferred but not required)

Hours for the Triage RN, Nurse Navigator at Pager:

Shifts available:

  • Full-time position
  • Work in NYC office
  • Typical shifts:

1st Shift: 8:00 AM - 8:00 PM (every other weekend)
2nd Shift: 8:00 PM - 8:00 am (every other weekend)

Perks

  • Participate in a positive, energetic, & creative team environment
  • Work with bright teammates at NYC tech startup
  • Health, vision & dental coverage
  • Quarterly Bonus Program (Based on Performance)

About Pager

Pager delivers a doctor in your family healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through AI-enabled technology, Pager brings consumers, nurses, doctors & other members of the care team together through text, voice & video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services & solutions for a consumer experience that leads to better decisions, outcomes & healthier lives. Started in 2014 & based in New York City, Pager is led by seasoned technology & healthcare entrepreneurs to redefine the way that consumers interact with their healthcare.

 
 
 
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