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Medallia // customer experience management SaaS
Pittsburgh, PA    Posted: Thursday, September 10, 2020
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Medallia's mission is to help companies win through customer experience. The world's best-loved brands trust Medallia's Experience Cloud, which embeds the pulse of the customer in an organization & empowers employees with the real-time customer data, insights, & tools they need to make every experience great. Named a leader in the most recent Forrester Wave & ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, & Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title-nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, & former classmates. We have different backgrounds & we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

The Linguistics team is looking to bring on two Jr. Linguistic Data Specialist, one who is proficient in the German language. The Jr. Linguistic Data Specialist is responsible for providing foreign language support for language model training & tuning, as well as maintaining all transcription support materials. The Jr. Linguistic Data Specialist adapts easily to a wide range of tasks & works well both independently & in a group. The Jr. Linguistic Data Specialists will be able to integrate & apply technical knowledge of Voci's products from a variety of sources in order to respond to customer inquiries & support requests. The Jr. Linguistic Data Specialist will support agent notes development as needed.
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