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Appian // business process management
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To help expand & educate the community of Appian practitioners globally. Appian is looking for a creative, dynamic, & driven individual to contribute to & lead instructional design initiatives about the product. In this unique position you will define topics of interest for practitioners, conduct research with subject matter experts, structure instructional content, develop lessons & iteratively improve upon them. In this position you will also contribute to Appians internal continuous education to help boost the level of proficiency of Appian consultants. You will contribute significantly to Appians success by building & implementing best in class & innovative educational frameworks.

This role falls under Appians product training team within the Customer Success department. This team serves a global audience consisting of thousands of practitioners both internal & external to the organization.

To be successful in this position, you must be an independent self-starter able to think big pushing the boundaries of conventional practices for providing educational services sustainably & at scale.  In this small team there are opportunities to excel through innovative thinking, collaboration, thoughtful implementation & continuous improvement.

The role requires proven success in instructional design.  Specific responsibilities include: 

  • Research technical & non-technical topics about the Appians platform & proven methodologies using a variety of formal & informal sources

  • Document the instructional design process & design choices

  • Write clear lesson plans with accompanying resources

  • Review & provide collaborative feedback on educational content produced by other teams or instructional designers

  • Support the onboarding of instructors on new educational content

  • Devise, implement & improve instructional design processes

  • Communicate with internal stakeholders to identify & prioritize the most impactful areas for educational products

  • Maintain educational content when updates are applied to the platform

  • Develop, maintain & update content following the agile methodology

To be successful in this role, you need:

  • 3 to 5 years of instructional design experience with different methodologies including ADDIE & SAM.

  • Exceptional skill at written & verbal communication, including both technical & informal styles

  • Proven ability to research technical & non-technical topics about technology

  • Excellent interpersonal & relationship building skills

  • Proven track record designing & development learning solutions in a variety of both hard & soft skill topics.

  • Ability to act as a teamplayer, help teammates & contribute to the teams success

  • Ability to achieve deadlines & manage multiple assignments simultaneously.

Some of the tools & resources we will equip you with include:

  • Access to Appian Academy, both on demand an instructor-led courses

  • Full complement of LinkedIn learning

  • Tuition reimbursement programs for professional learning

  • Coaching from experienced course developers & instructors

  • Technical tools for project management

About Us:

Appian helps organizations build apps & workflows rapidly, with a low-code automation platform. Combining people, technologies, & data in a single workflow, Appian can help companies maximize their resources & improve business results. Many of the worlds largest organizations use Appian applications to improve customer experience, achieve operational excellence, & simplify global risk management & compliance. Our employees create opportunities to drive hands-on impact both with our customers & throughout the organization, which creates an environment where meaningful work is met with career growth & opportunity. As a result, we are proud to have been recognized as a Washington Post Top Workplace for seven consecutive years. Simply put, we are changing the way businesses operate & our employees are to thank for Appians success.

Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their coworker, Pay Transparency Nondiscrimination .

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