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Critical Mass // digital experience design agency
Toronto    Posted: Tuesday, June 08, 2021
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As a Business Analyst, you are seasoned in owning the collection & definition of business requirements. Documentation, writing briefs & Agile stories, testing, & requirements gathering is your day-to-dayand you always meet your deadlines with a hands-on attitude.

You understand web CMW & project management principles but go above & beyond by adapting them to situations at hand. Our internal tools & systems are an extension of our clients marketing, so you get why they need to be at the same quality level. And your top-notch communication skills help you effectively work across diverse teams & stakeholdersfrom creative to technology.

You will:

  • Define & document business & design requirements & functional specs for development.
  • Rollout planning & management of user acceptance testing.
  • Own & develop relationships with users & work with them to optimize & enhance our system.
  • Manage UATs for a home-grown content management system.
  • Help design, document, & maintain system processes.
  • Communicate key insights & findings to stakeholders.
  • Provide recommendations based on common sources of technical issues or questions.
  • Continuously improve monitoring system to discover issues & deliver better value to the user.

You have:

  • Bachelors degree & a minimum of 5-7 years of experience in Business/Systems Analytics or Quality Assurance.
  • Self-starting, motivated, directed, & sufficient working style.
  • Commitment to excellence & outstanding attention to detail.
  • Effective written & verbal communication skills, including interpersonal & presentational.
  • Strong knowledge of end-to-end web technologies.
  • Experience in web content management & Grit welcome.

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