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Juul // vaping startup
Marketing, Full Time    San Francisco, CA or New York City    Posted: Thursday, June 06, 2019
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JUUL's mission is to improve the lives of the worlds one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco & backed by leading technology investors including Tiger Global, Fidelity Investments & Tao Invest, JUUL Labs is disrupting one of the worlds largest & oldest industries.

Were an exceptional team with backgrounds in technology, healthcare, CPG & biotech, & were growing rapidly to deliver on our mission. Were actively looking to hire the worlds best scientists, engineers, designers, product managers, supply chain experts, customer service & business professionals.


The Director, Science Communications, Americas will report to the VP, Policy Communications & be responsible for overseeing JUUL Labs science communications strategy, including proactive communication of JUUL-funded research across all external & internal stakeholders. The Director, Science Communications, Americas will also play a central role in liaising between the Scientific Affairs, Legal, Strategic Finance, & Government Affairs teams, helping those groups to develop proactive & reactive scientific communications for a range of audiences from regulators, to key opinion leaders, to elected officials.

Key Responsibilities:

  • Develop & execute strategic communications plans on all science & research initiatives; raise JUULs profile as a company committed to improving the public health & combatting underage use of nicotine products; the remit includes Scientific Communications Strategy development as part of the Sci Affairs strategy, & management of scientific communications focused activities
  • Develop, socialize, & ensure uniform delivery of appropriate science messaging to all relevant stakeholders & audiences, providing quality control for all communications materials, as well as overseeing communications strategy support for key research announcements & initiatives
  • Organize coordinated, fact-based communications response to third party research & science impacting JUUL Labs; ensure consistent & compliant messaging across all stakeholder groups
  • Partner expertly with key internal stakeholders, including Scientific Affairs & Government Affairs
  • Support internal communications initiatives that advance JUUL Labs public health & science narratives
  • Develop & maintain relationships with key US healthcare reporters; engage with media to ensure JUULs point of view is prominent in coverage of key issues
  • Assist Scientific Affairs team in cultivating & maintaining key opinion leader relationships
  • Play a critical role in developing & executing medical & industry congress strategy
  • Attend medical & industry conferences in support of Scientific Affairs team
  • Help organize & drive the internal communication activities at congresses
  • Work with international communications colleagues & other relevant stakeholders to coordinate science communications strategy & support international business initiatives, including country launches & regulatory milestones
  • Demonstrate leadership as a senior member of JUULs global communications team

Key Relationships:

  • Reports to: VP, Policy Communications
  • Key Stakeholders: Director, Science Communications, EMEA; Director, Medical & Clinical Affairs; Director, Government Affairs; Senior Director, Data


  • Expertly analyze, understand & translate complex scientific issues & research findings into accessible communications for both consumer & scientific community audience, identifying the elements most likely to resonate with a broad audience while also effectively communicating scientific advances & relevance
  • Engage researchers & clinicians, conducting interviews & follow-up as necessary, & developing & maintaining relationships in order to stay abreast of research & news developments, both inside & outside of the company
  • Operate at a highly strategic level in creating international science communications plans & strategies
  • Write authoritatively, artfully & persuasively for audiences at the highest level of business & government; able to meet the most exacting editorial standards while flexing to different styles
  • Strong initiative to create powerful pieces of content; including ability to oversee production of videos, infographics & other designed pieces of content
  • Demonstrate strong media relations skills; proven ability to navigate high-profile & contested issues
  • Ability to anticipate public events that can be used to advance institutional objectives
  • Staff senior executives for maximum effectiveness in science communications campaigns
  • Display executive presence with proven ability to instill confidence & earn credibility as an advisor & deliverer
  • Quickly establish credibility & build productive relationships across the organization
  • Possess strong project management skills


  • Preferred:
    • 8-10 years experience in healthcare and/or biopharmaceuticals industries
    • Strong scientific background necessary. MPH, MD, PhD, Pharmacy degree a plus


  • A place to grow your career. Well help you set big goals - & exceed them
  • People. Work with talented, committed & supportive teammates
  • Equity & performance bonuses. Every employee is a stakeholder in our success
  • Boundless snacks & drinks
  • Cell phone subsidy, commuter benefits & discounts on JUUL products
  • Excellent medical, dental & vision benefits
  • Location. Work in the heart of San Francisco, one of the worlds greatest cities

JUUL Labs is proud to be an equal opportunity employer & is committed to creating a diverse & inclusive work environment for all employees & job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest & conviction records, pursuant to the San Francisco Fair Chance Ordinance. JUUL Labs also complies with the employment eligibility verification requirements of the Immigration & Nationality Act. All applicants must have authorization to work for JUUL Labs in the US.

Vapor, JUUL, Work Culture, Fast Paced, Start-up, Growth, Vape, Technology, Software, Hardware, Consumer Electronics, Manufacturing, Design, Product, Disruptive, Revolutionary, Cutting Edge, App, Android, eCommerce, B2C, San Francisco, Bay Area, IoT, San Jose, Los Angeles
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