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The RealReal // online consignment shop
Sales, Full Time    Chicago, IL    Posted: Saturday, February 27, 2021
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What You Get To Do Every Day

  • Call & makes initial contact with prospects; determines or enhances prospects level of interest in TRR
  • Qualify & nurture leads through well planned & executed efforts
  • Develop & nurture leads through regular communication via phone & email; responds to inbound sales inquiries from prospective clients
  • Evaluate prospects against established criteria; routes prospects to the appropriate sales channel
  • Works with Marketing & Sales teammates to develop new ways of building potential business
  • Prioritize competing day-to-day activities to ensure that all management objectives are met
  • Manage & track leads using CRM systems while maintaining accurate & up-to-date records
  • Distill the essence of our service in easy-to-understand terms & communicate to various prospective clients The RealReals value proposition

What You Bring To The Role

  • Great phone demeanor & professionalism
  • Ability to communicate clearly, listen thoroughly & respond quickly. Must be familiar with the fashion & Luxury marketplace
  • Possesses a strong attention to detail
  • Organized & punctual
  • Able to think quickly on their feet & respond to prospect rebuttals
  • Great computer skills & written skills
  • Ability to function in high velocity iterative environment
  • Ability to achieve & maintain individual goals
  • Exercises great team work & enthusiasm
  • Executes excellent communication & listening skills
  • Ability to report results on a regular basis
  • Ability to work within the appropriate level of independence
  • Bachelors Degree or similar experience

The RealReal is the worlds largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe & reliable platform for consumers to buy & sell their luxury items. We have hundreds of in-house gemologists, horologists & brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categoriesincluding women's & men's fashion, fine jewelry & watches, art & homein support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off & direct shipping. We do all of the work for consignors, including authenticating, using AI & machine learning to determine optimal pricing, photographing & listing their items, as well as handling shipping & customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts & receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel & talk or hear. The employee is occasionally required to stand; walk; reach with hands & arms; climb or balance; stoop, kneel, crouch, or crawl; & taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


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