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FanDuel // one-day fantasy sports
 
Washington D.C.    Posted: Thursday, January 14, 2021
 
   
 
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JOB DETAILS
 

ABOUT FANDUEL GROUP

FanDuel Group is a world-class team of brands & products all built with one goal in mind  to give fans new & innovative ways to interact with their favorite games, sports, teams, & leagues. Thats no easy task, which is why were so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means well never compromise when it comes to looking out for our teammates. From our many opportunities for professional development to our generous insurance & paid leave policies, were committed to making sure our employees get as much out of FanDuel as we ask them to give.

FanDuel Group is based in New York, with offices in California, New Jersey, Florida, Oregon & Scotland. Our brands include:

  • FanDuel  A game-changing real-money fantasy sports app
  • FanDuel Sportsbook  Americas #1 sports betting app
  • TVG  The best-in-class horse racing TV/media network & betting platform
  • FanDuel Racing  A horse racing app built for the average sports fan
  • FanDuel Casino & Betfair Casino  Fan-favorite online casino apps
  • FOXBet A world-class betting platform & affiliate of FanDuel Group 
  • PokerStars The premier online poker product & affiliate of FanDuel Group 

THE POSITION 
Our roster has an opening with your name on it

FanDuel is looking for a Sportsbook Associate to join our Sportsbook Retail team! This person will be responsible for an efficient & timely exchange of cash or winning tickets for guests. Additionally, they will be supporting the Sports Betting operation by providing excellent customer service, selling tickets & ensuring the proper payouts are processed. 

THE GAME PLAN
Everyone on our team has a part to play

  • Maintain a cash bank, documenting all transactions & balancing the bank at the end of each shift; properly accounts for all transactions & necessary paperwork for retail wagers & cash at counter
  • Responsible for placing wagers as requested by guests & verifying & processing winning tickets
  • Effectively communicates sports betting rules & provides betting assistance to guests in accordance with the Company policies & procedures
  • Remain alert to any peculiar betting patterns such as proxy betting & reports promptly to the Sportsbook Supervisor
  • Assist customers in completing the in-person online sign-up process
  • Rapidly resolve technical issues & inquiries regarding Kiosks & mobile applications & deliver outstanding support to our growing community of avid sports fans
  • Ensure compliance with State & Federal regulations
  • Safeguard the Companys confidential & privileged information that is obtained as a result of normal working procedures
  • Help maintain the Sportsbooks cleanliness
  • Support commercial-oriented events throughout the sportsbook
  • Promote new product launches & drive business through offers & initiatives
  • Responsible for printing daily betting sheets
  • Provide the best gaming experience possible by ensuring popular live sporting events are being broadcasted throughout the sportsbook at all times

THE STATS
What we're looking for in our next teammate 

  • Must be able to obtain & maintain a gaming and/or racing license & satisfy all regulatory requirements
  • 1+ year of experience in a customer facing role
  • Basic math skills required
  • Cash handling experience is preferred
  • Previous retail experience is beneficial
  • Ability to handle transactions accurately & responsibly
  • Excellent written & verbal communication skills
  • Ability to actively listen to what others have to say & restate information to ensure understanding
  • Experience in sports or online gaming highly desired

THE CONTRACT
We treat our team right

Competitive compensation is just the beginning. As part of our team, you can expect:

  • An exciting & fun environment committed to driving real growth
  • Opportunities to build really cool products that fans love
  • Mentorship & professional development resources to help you refine your game
  • Flexible vacation allowance to let you refuel
  • Hall of Fame benefit programs & platforms

FanDuel Group is an equal opportunities employer. Diversity & inclusion in FanDuel means that we respect & value everyone as individuals. We don't tolerate bias, judgement or harassment.  Our focus is on developing employees so that they reach their full potential.

 
 
 
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