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   Posted: Tuesday, July 09, 2019
 
   
 
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JOB DETAILS
  Company Description

CyberSource a Visa company is a global leader in e-Commerce Payment Management. As part of CyberSource's continued growth & expansion, we are looking for talented, articulate & bright individuals who want to make a difference.

CyberSource has been & continues to be a pioneer within the e-Commerce Payment Management world. CyberSource offers a full-service payment management platform for e-commerce merchants, combining global payment processing, fraud management & payment security systems. The Belfast centre has full life cycle responsibility for the delivery of products that are integral to the continued growth & success of CyberSource worldwide.

Job Description

The EA to the Head of CyberSource EU will be responsible for complex diary management, including aiding to prioritise engagements & meetings, organising travel & managing their expense claims. It will include project managing staff gatherings & events across the year for the group via a meetings schedule. They will also act as secretary to the Regional Leadership meetings & Quarterly meetings, producing minutes & chasing action resolution.

This role will report to the Head of CyberSource EU & will act as their Assistant, arranging all aspects of their business life as well as providing support for the Regional Leadership Team, & leading administration for Cybs EU in the Reading office.

Support for the CyberSource EU Leadership Team is a broad range of activities, initiatives & events during the year including leading the organisation of the Meetings Programme across the group.

They will be acting as a liaison, problem solver & facilitator in a range of situations in a sales & solutions, client centric organisation. It will include some purchasing admin with related expenses & budget resolution. They will lead the staff engagement team in arranging staff gatherings & fun events across the year & project managing larger yearly events for the group.

Managing the admin function in the UK, including co-ordinating with facilities/security/recruitment/on-boarding & off-boarding activities. Office/conference space co-ordination, internally & externally

We are looking for an applicant that takes great pride in the EA role & who brings a positive & can-do attitude to the team. The position is based in Reading & may include some travel to the Paddington office when needed as well as potentially other venues and/or events etc.

Preferred attributes:

  • Strong admin background with either a diploma, degree or proven academic qualifications. Demonstrable experience in EA positions in commercial/corporate environments.

  • Proficiency in managing multiple executive schedules & organising worldwide travel & associated support.

  • Strong written & verbal communications skills, with the ability to communicate & collaborate effectively with a diverse group of people & job functions.

  • Demonstrated strengths balancing & prioritising in multiple areas, with attention to detail & proven ability to organise well.

  • The ability to handle situations in a mature & measured way, & able to see the bigger picture in supporting the business.

  • Capable of working with discretion & tact in an environment exposed to a high level of sensitive & confidential information.

  • Skilled in MS Office - specifically Outlook & with good skills in Word, Excel, PowerPoint & SharePoint.

Qualifications

Functions:

  • Managing complex diaries & scheduling issues

  • Managing complex travel arrangements & travel support for the group

  • Managing meetings schedule for the CyberSource EU Leadership Team

  • Project Managing yearly events such as Annual Kick-off, Sales Kick-off, Pinnacle Club Trip & managing budgets for same

  • Leading admin support for the region, including & through an Office Manager who deals with facilities co-ordination, desk management, office issues, stationery, on-boarding of new staff & associated issues, staff engagement team co-ordination etc

  • Co-ordinating & maintaining contact with all functions to ensure the smooth running of the office for those onsite & those working remotely.

  • Partner & coordinate workload with other admin team members globally & sometimes provide backup support when needed

  • Assisting staff with any queries including process & policy issues and/or links to other functions

  • Providing support & sometimes leadership on miscellaneous projects & initiatives

Other Requirements:

  • This is a pivotal role for a strong co-ordinator & will need someone who can engender community spirit & be a real team player

  • The role is based in the Reading office & may sometimes require travel to other offices & venues for meetings & events.

  • This role will require responsiveness & potentially off-hours working when necessary

 
 
 
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