Vimeo is seeking an Accounts Receivable & Collections Analyst to join the Enterprise Finance Operations team, a role that will play a vital part on our AR team to support the continued growth of the company in the Enterprise space.

This position is responsible for the day-to-day management of account receivables for their portfolio of Enterprise accounts.  In this role you will be hands on in achieving best in class collections & customer support while being a pivotal member of our AR team, contributing to collection strategies, customer feedback, team efficiencies & liaise with members cross-functionally to assure success.

What youll do: 

• Maintain your assigned portfolio of accounts by contacting customers on all past-due balances 
• Provide world-class customer service to internal & external customers (i.e., Sales, FP&A, Customer-Success, Revenue Accounting, Billing Team)
• Work with Vimeos cash application team to proactively resolve unapplied cash & timely posting of payments
• Work with Vimeos account management team to resolve customer inquiries & account discrepancies 
• Regular follow-up until account balances are resolved
• Demonstrate a positive attitude, good work ethic & promptness in accomplishing all tasks
• Perform other duties as assigned

Skills & knowledge you should possess:

• 2+ years of B2B collections and/or customer support/success experience (in public software or SaaS company preferred)
• Understanding of collection strategies & payment operations
• Demonstrated collaboration with cross-functional teams to meet deadlines & common goals
• Excellent verbal & written communication skills with all levels of internal & external customers
• Flexibility to execute, adapt, prioritize & multi-task in a fast-paced environment at a high growth company
• Zendesk & Salesforce knowledge is a plus

Targeted Base Salary Range:  $54,000 to $84,500