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Appian // business process management
 
London    Posted: Tuesday, April 02, 2019
 
   
 
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JOB DETAILS
 

Appian is looking for a dynamic individual to support our global training efforts based in London. Successful candidates will have experience delivering training in a multiple European languages. As a technical instructor, you will be responsible for cultivating our cutting edge training program to address Appians growing customer & partner communities. As an intermediary for students & Appian employees, you will collaborate with departments throughout the organization, including trainers in the US & Australia.

Character & Capability

  • Class management skills with an ability to instruct a technical audience

  • Ability to operate independently to manage all aspects of training

  • Inclination towards technology & desire for a client-facing environment

  • A self-starter who can work in a small team with minimal supervision to complete tasks

  • Detail-oriented with minimal reviews needed for work

Responsibilities

  • Become a subject matter expert in the Appian software & associated products with in-depth knowledge of deployment best practices

  • Deliver instructor-led classroom training & online training to end-user customers & partner on a regular schedule in the US, UK, continental Europe & other regions of the world

  • Concisely convey technical content to a broad range of user profiles

  • Manage e-learning courses from facilitation to evaluation of exercises & web-based tutorials

  • Contribute to training team goals & objectives

  • Contribute creative ideas for change & improvement in content & delivery

Qualifications

  • Business fluent in French, Spanish, or German.

  • 2+ years of experience developing & delivering training materials

  • Strong interpersonal, communication (Written & Oral) & presentation skills

  • Familiar with instructional methodologies & web-based tools to enhance virtual training

  • Prior software or business training or consulting experience is strongly preferred

  • Technical software experience strongly preferred

  • Awareness & experience of agile methodologies

  • Must be willing to travel up to 50%, including internationally, on short notice

Nice to Have Experience

  • Business experience in one of the core language areas-Germany, Spanish, Italian

  • RDBMS platforms (e.g. MySQL, Oracle, SQL Server)

  • Using web services (e.g. SOAP, REST, WSDL, XML)

  • Development using Java

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