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iCapital Network // fintech platform for alternative investment solns
 
New York City, United States    Posted: Tuesday, September 14, 2021
 
   
 
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iCapital Network is powering the worlds alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, & banks evaluate & recommend bespoke public & private market strategies for their high-net-worth clients. iCapital services approximately $70 billion in global client assets invested in close to 750 funds across more than 125,000 underlying accounts.

iCapital was named Solutions Provider of the Year at the 2020 MMI/Barrons Industry Awards & selected to the 2018, 2019, 2020 & 2021 Forbes FinTech 50, a list of the top 50 innovative financial technology companies that are transforming finance through technology.

About the Role

The Investor Relations team within Client Success is seeking a Vice President to service the companys rapidly growing client base. This is a great opportunity for someone with the desire to work with a broad range of clients within a fast-paced, collaborative, & entrepreneurial environment. The Investor Relations team supports investors, financial advisors, & home office personnel, assisting them with their investments on iCapital Networks technology platform, & works closely with fund sponsors using iCapital Networks platform for distribution. The teams goal is to optimize the user experience & ensure our clients overall success.

Responsibilities

  • Provide client coverage for large accounts.
  • Handle escalations related to client inquiries.
  • Manage & mentor junior team members within a dedicated client vertical.
  • Participate in or lead strategic projects.
  • Collaborate with other departments to improve the user experience & internal processes.
  • Represent the department in both internal & external meetings.

Qualifications

  • Bachelors Degree with 10+ years of experience
  • Excellent organizational skills & attention to detail
  • Strong interpersonal communication skills both written & verbal
  • Able to meet deadlines & work effectively under pressure
  • Proven ability to multi-task & work both independently & as a team player
  • Proficient computer skills, specifically Microsoft Office applications (Word, PowerPoint, & Excel)
  • Prior experience in a client service or investor relations role in alternative investments
  • Comfort with or interest in technology

Benefits

iCapital offers a comprehensive benefits package that includes a competitive total compensation program consisting of salary, equity for all full-time employees, annual performance bonus, & an employer matched retirement plan; generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, & virtual mental health counseling; & generous paid time off (PTO) featuring unlimited sick time & parental leave. 

As we plan to re-enter our offices in 2021, iCapital will offer most employees the flexibility to work remotely one to two days a week.  Every department has different needs, & some positions will be designated in-office jobs, based on their function.

While we are currently working remotely due to COVID-19, this position will be based in our (INSERT LOCATION) office.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

 iCapital Network is proud to be an Equal Employment Opportunity & Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

 
 
 
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