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    Sign in  
Tanium // endpoint security & systems management
Sales, Full Time    New Haven, CT    Posted: Thursday, February 06, 2020
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The Basics:

At Tanium, our Technical Account Managers (TAMs) serve as the linchpin of every customer engagement. Working closely with our customers to demo, deploy, operationalize, & extend the Tanium platform, our TAMs excel at solving problems & building new technology. As a TAM, you will be faced with an endless series of hard problems to tackle as our customers improve enterprise operations & security with Tanium. Because the TAM position encompasses many responsibilities & opportunities, we are looking for versatile candidates with experience in each of the below areas.

What youll do:

  • Work closely with our customers to:
    • Demo, deploy, operationalize, & extend the Tanium Platform
    • Solve problems & build new technology (R&D)
    • Consistently address our customers needs through astute verbal & written communication skills
    • Excel in a team-oriented culture through delivering a significant individual contribution while collaborating with & strengthening teammates
    • Think critically, spanning the sales process through customer support, troubleshooting, & developing new capabilities on the Tanium platform
    • Work closely with CSMs on improving Tanium operational status within key accounts
  • Expected to travel up to 25% of the time on average (can vary by region)

Were looking for someone with:

  • Education
    • BS degrees in computer science, MIS, or equivalent experience required
  • Experience
    • 3+ years experience in technical positions required
    • 2+ years of experience in customer-facing or customer support positions
    • 4+ years of operational experience in endpoint operations or security
    • Hands-on Tanium experience a major plus
    • Experience taking ownership of complex projects & producing successful outcomes
    • Demonstrated aptitude in one or more programming languages
    • Broad knowledge across several technical domains, coupled with deep knowledge in one or more of the following:
      • Endpoint Security
      • Endpoint Support/Troubleshooting
      • Incident response
      • Systems Management
      • Systems Administration
      • Software Engineering
      • Utility Scripting (e.g. bash, PowerShell, VBScript, Python, etc.)
    • Demonstrated critical thinking skills
    • Naturally team-oriented with a mission first attitude

About Tanium:

At Tanium, we offer a proven platform for endpoint visibility & control that transforms how the world's largest & most sophisticated organizations manage & secure their computing devices with unparalleled speed & agility. Theres a reason why more than half of the Fortune 100, top retailers & financial institutions, & four branches of the US Armed Forces rely on Tanium.

Our unstoppable spirit, drive to do the right thing & win as a team attitude has earned us the rank of 7th on the Forbes list of Top 100 Private Companies in Cloud Computing for 2019 & 10th on FORTUNEs list of the 100 Best Medium Workplaces.

At Tanium, we take care of our employees & their communities with things like 5 days of Volunteer Time Off.

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