NuORDER is the leading wholesale eCommerce platform. Brands & Retailers use NuORDER to deliver a seamless, more collaborative wholesale process, where buyers can browse products, plan assortments & make smarter buys in real-time. The NuORDER platform was engineered with flexibility & scale in mind, empowering businesses of all sizes with enterprise-level technology. Headquartered in Los Angeles, California, NuORDER connects more than 3,000 brands & 500,000 retailers globally, helping them grow & win together. For more information, visit www.nuorder.com
We are looking for a self starter with a passion for operations, analytics & data to join our team. This role, located in either Los Angeles or New York, will work directly with senior management, Account Managers, CSMs & our technical teams to ensure that customers are being supported in the best ways possible. The role focuses on managing customer success processes & planning, tools, & programs. This role will include tasks around budgeting, forecasting, & reporting. An ideal candidate will have a love of customer success operations, technology & a desire to work in a role that is continuously evolving as our organization grows. This role will champion high priority strategic projects & identify & tackle business priorities that help amplify the growth of our business by creating best practices & implementing operational improvements. You are an internal consultant - but also someone who takes personal & psychological ownership over projects to deliver outstanding results. You are part analyst, part strategist, part project manager, & part builder.