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Hyderabad, India    Posted: Tuesday, August 31, 2021
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The GitHub Trust & Safety team is looking for a full-time team member based in India.

Trust & Safety is a distributed team whose overall mission is to help maintain a safe, welcoming, & productive environment for GitHubs diverse community of users. The Trust & Safety team investigates reports of abuse, processes content removal requests, & works closely with other internal teams to help develop & maintain GitHubs user-facing site policies & internal policies & procedures related to user-generated content moderation.

This role requires working one weekend day a week & may include non-standard working hours, including holidays. This role will review content that may be graphic, violent, sexual, or otherwise distressing.


Capably & consistently maintain multiple task queues covering different fields of knowledge.
Investigate & respond to reports of abuse on, including categories such as:

  • Malware, cryptocurrency abuse, & other reports of fraudulent activity
  • Spam
  • Harassment
  • Impersonation
  • Privacy violations
  • Objectionable speech & content such as hate speech & pornography
  • Organize & triage the teams ticket queue periodically on a daily basis
  • Review & process requests to remove sensitive data & personal information
  • Catalog workflow, log noteworthy events, & apply data to improve procedures

Minimum Qualifications:

  • 2+ years experience in Malware & Malicious Code
  • Proficient in two or more of the following languages: Java/Javascript, Python, Ruby/Ruby on Rails, Scala
  • Excellent organizational, analytical, & written communication skills
  • Operationally minded, with excellent attention to detail
  • A strong sense of empathy & the ability to advocate for others
  • Interest in user-generated content moderation & the policy behind it
  • Self-starter who works well without direct supervision
  • Team player with excellent collaboration skills
  • Comfortable with ambiguity & making decisions with incomplete or conflicting information
  • Tech-savvy, & have no problem learning & becoming proficient in new tools

Preferred Qualifications:

  • Previous Trust & Safety experience
  • Experience with the open source community
  • Previous experience as a legal assistant or other law or policy-based profession
  • Experience communicating with users/customers
  • Experience working remotely

Who We Are:

GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, & to create the worlds most important technologies. We foster a collaborative community that can come togetheras individuals & in teamsto create the future of software & make a difference in the world.

Leadership Principles:

Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness

Why You Should Join:

At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, & create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here:

We are also committed to keeping Hubbers healthy, motivated, focused & creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.

GitHub is made up of people from a wide variety of backgrounds & lifestyles. We embrace diversity & invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.


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