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Visa // credit cards
Design, Full Time       Posted: Friday, December 13, 2019
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Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.
You'rean Individual.We'rethe team for you.Together, let's transform the way the world pays.

Job Description


We're looking for a creative, strategic Senior Designer to join our new Brand Experiences team, within New Product Development, Innovation & Design to help revolutionize the way people pay.

This designer will report to the Design Director for Brand Experiences to bring brand storytelling, strategy, design, & experience to life. S/he will work closely & collaboratively with product, brand, marketing, content, business development, & sales to inform & push the boundaries of our Customer Experience.

You will be empowered & challenged to explore concepts & opportunities to evolve our Customer Experience. This position requires you to be self-motivated, proactive, & be able to thrive with a level of ambiguity.

Principle Responsibilities:

Collaborate with product, design, brand & marketing to create a unified end-to-end Customer Experience

Help evolve existing digital, B2B, B2C, & B2B2C user experiences

Bring powerful human insights to life through strategy & design

Develop creative systems, style guides, & any other processes necessary to execute our brand strategy & deliver consistent brand experiences both online & offline

Spark fresh ideas that are infused in our culture & our products

Lead multiple projects concurrently & manage stakeholders

Provide & translate insightful data through research, interviews, testing, collaboration, & brainstorming

Infuse & evolve the Visa brand story in all touchpoints through visuals, voice, & experience

Commission & synthesize research, collaborating with internal research team as well as working with agencies

Be an advocate for our customers


A minimum 5+ years in related professional work

Passionate about creating great user experiences to the point of obsession

Experience designing world-class user interfaces for the web & mobile.

Strong storytelling abilities, both written & visual

Strong verbal & written communication skills

Proven ability to work independently, collaboratively, & also provide guidance & direction to help others

Enthusiasm & passion for quality

Low ego

Team player

Additional Information

This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, & reach with hands & arms.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.

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